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Skills

  • Performance improvements
  • Analytical problem solver
  • Performance monitoring and reporting
  • New account acquisition strategies
  • Coaching and mentoring
  • Decision-making based on sales data
  • Corporate sales presentations
  • Digital sales platform migration (QuickBooks)
  • Cross-departmental collaboration
  • Account management

Work Experiences

  • Met sales and service targets of $12 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Increased the team's revenue by over $18 in sales.
  • Built and strengthened a high-performing sales team that generated $10 in quarterly revenue.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Setting goals, tracking performance on a daily basis, and implementing improvement strategies motivated team members to meet and exceed objectives.
  • Managed a team of 16 people who sold procedure products and services worth more than $12.
  • Implemented Power BI to streamline system procedures and process tasks.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Over a 4-year career, I've built a strong track record as a performance-oriented sales leader.
  • Ready to apply 8 years of progressive experience to a new role at Beacon Labs that is both challenging and rewarding.
  • System industry practices, needs, and customers are well-versed.
  • Achieved a 28% increase in customer satisfaction.
  • Successful General Director Of Sales with a passion for leading sales teams to new heights in revenue.
  • Manage 5+ accounts with a revenue of more than $13 per two years.
  • General Director Of Sales with 16 years of successful workflow optimization and vendor management experience.
  • Talented General Sales Manager with in-depth knowledge of market trends, customer requirements, and effective sales strategies.
  • By providing support and attentive service, I am diligent in building and retaining accounts.

Accomplishments

  • Led a cross-functional sales team of 9 professionals to increase market penetration by 74% within the Midwest, exceeding annual revenue targets by $7.
  • Established KPIs and a scorecard system that enabled consistent performance tracking, improving sales team productivity by 73% within 2015.
  • Resolved product issue through consumer testing.
  • Devised a new account acquisition strategy that focused on high-growth sectors, securing 14 high-value clients and generating an additional $8 in annual revenue.
  • Proactively identified and closed underperforming business units, restructuring teams and boosting profitability by 16% in 15 months.
  • Managed a sales territory covering the Southeast and increased year-over-year sales by 41%, consistently ranking in the organization's top 31% globally.
  • Significantly improved customer engagement metrics by 64% through strategic communication and relationship management efforts, enhancing loyalty and reducing turnover.
  • Reduced sales team attrition by 31% through comprehensive development programs and improved employee engagement initiatives.
  • Collaborated with marketing to develop cross-channel lead generation campaigns, increasing qualified leads by 69% and achieving 5 in additional revenue.
  • Negotiated multi-million-dollar contracts with Miscellaneous clients, achieving a 38% lift in margins while maintaining long-term relationships.

Affiliations

  • Global Business Leaders Network (GBLN)
  • Institute of Sales and Marketing Management (ISMM)
  • National Association of Social Workers
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Toastmasters
  • American Society of Safety Professionals
  • National Retail Federation (NRF)
  • Jaycees
  • Global Sales Transformation Association

Certifications

  • Sales Operations Science Certification - Sales Management Association
  • Global Business Leadership Certificate – program
  • Executive Education Program: Sales Transformation – initiative
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Sales and Marketing Alignment Professional (SMAP) – Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Certified Sales Performance Management Professional – framework
  • Sales Leadership & Management Program – framework
  • Strategic Sales Management Certification - standard

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