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Skills

  • Procedure equipment
  • Code review and quality assurance
  • Communications
  • Operational improvement
  • Team management
  • MS Office
  • Usability understanding
  • Stakeholder engagement
  • Process improvement
  • JIRA for workflow and issue tracking

Work Experiences

  • Solved program issues, improved operations, and provided excellent customer service.
  • Championed diversity in hiring practices, resulting in a 77% increase in team performance and creativity.
  • Achieved a 51% improvement in feature adoption rates.
  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Championed diversity in hiring practices.
  • Was in charge of maintaining existing applications as well as designing and delivering new ones.
  • Answered 15 calls per two years to help customers with their questions and concerns.
  • Image recognition, handwriting recognition, audio, video, and device-to-device communication were among the new product elements I designed.
  • Used programming languages like framework and method to create system programs.
  • Analyzed user feedback for Power BI, resulting in UX improvements that increased user satisfaction by 85%.

Summaries

  • Accelerated development cycles.
  • Catalyst for innovation.
  • Achieved 17% fewer defects.
  • Clear understanding of client relations and workflow optimization as well as stakeholder engagement training.
  • Team player and hard worker with excellent verbal and written communication skills.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adopted cloud-based efficiencies.
  • Accomplished in migrating large-scale systems.
  • Achieved operational cost reductions of 56%.
  • Accomplished Head Programmer who optimized memory usage for high-traffic applications, saving 34% in resource consumption while improving system stability.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led post-mortem analysis of production errors, identifying root causes and reducing subsequent errors by 24% within two years.
  • Deployed Git and GitHub for version control across multiple teams, successfully reducing merge conflicts by 36%.
  • Designed and deployed an automated testing framework utilizing Tableau, cutting testing times by 73% and increasing code coverage.
  • Trained over 3 team members in Agile best practices and technical workflows, improving project velocity by 84%.
  • Pioneered secure coding standards during the development phase, minimizing security incident reports by 17%.
  • Spearheaded efforts to streamline legacy code, leading to 62% cost reduction on software maintenance and operability.
  • Collaborated with cross-functional teams, including DevOps and QA, reducing deployment errors by 59%.
  • Developed, tested, and launched Workday, leading to a 83% growth in end-user satisfaction ratings.
  • Led a team of 12 developers to deliver program, achieving a 70% reduction in system errors and bugs.

Affiliations

  • Contributor for the Free Software Foundation (FSF)
  • National Association of Social Workers
  • Certified DevOps Engineer by Northwind
  • Toastmasters
  • American Medical Informatics Association
  • International Association of Software Architects (IASA) Certified Architect
  • Society of Human Resource Management
  • Certified Kubernetes Administrator (CKA) by CNCF
  • American Marketing Association
  • Front-End Web Developer certification through freeCodeCamp

Certifications

  • Programming in SQL - Server 2016 Certification by Microsoft
  • CompTIA Security+ Certification
  • Certified Information Systems Security Professional (CISSP) from ISC2
  • Machine Learning Engineer Certification by Coursera
  • ServSafe
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Salesforce
  • Certified Java Developer (CJD) by Oracle

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