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Skills

  • Documentation and control
  • Sage 50 US
  • Spreadsheet management
  • Contract negotiation
  • Shipping and receiving management
  • Presentation design
  • Transportation management
  • Scheduling and calendar management
  • Payroll and budgeting
  • Regulatory compliance

Work Experiences

  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Wrote extremely precise internal and external letters and memos.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Used vendor management and strategic planning to quickly resolve initiative issues, effectively reducing customer complaints by 5%.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $8.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Updated the program's procedure information in the tracking system.
  • Took up to 11 calls per two years and quickly redirected them.

Summaries

  • Team player who is knowledgeable in client relations and team leadership.
  • Logistics Administrative Assistant is a dependable and enthusiastic Logistics Administrative Assistant with 17 years of front desk management experience.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • With 17 years of experience as Logistics Administrative Assistant in Raleigh, I am organized and hardworking.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 13-person team.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Exceptional at adhering to strict financial controls and deadlines.

Accomplishments

  • Liaised with suppliers and transportation teams to ensure prompt conflict resolution, increasing customer satisfaction by 77% over 18 months.
  • Resolved product issue through consumer testing.
  • Facilitated the on-time processing of returns, improving the efficiency of product restocking and reducing inventory imbalances by 51%.
  • Bilingual communication (English, French) enabled clearer coordination with international suppliers, cutting down delays by 71%.
  • Analyzed underperforming shipping routes and implemented changes that improved delivery efficiency by 79%.
  • Generated monthly inventory reports, which contributed to a 77% improvement in overall stock management efficiency.
  • Trained and onboarded 5 new administrative/logistics team members, reducing time-to-productivity by 23%.
  • Developed KPI tracking dashboards to monitor cost-efficiency, leading to a 6% reduction in transportation costs.
  • Conducted audits on inventory systems, reducing discrepancies by 43% over the past year.
  • Compiled comprehensive logistics reports using QuickBooks, providing actionable insights to improve operational output by 51%.

Affiliations

  • Women in Supply Chain and Logistics
  • American Society of Transportation and Logistics (ASTL)
  • Purchasing Managers’ Association
  • Rotary International
  • Transportation Intermediaries Association (TIA)
  • International Council of Nurses
  • Association for Logistics, Transportation, and Freight
  • Association for Supply Chain Management (APICS)
  • American Logistics Aid Network (ALAN)
  • National Contract Management Association (NCMA)

Certifications

  • Certified Customs Specialist (CCS) by National Customs Brokers & Forwarders Association of America (NCBFAA)
  • CompTIA Network+
  • Global Logistics Specialist (GLS) Certification by CSULB
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Supply Chain Analyst (CSCA) by ISCEA
  • Certified Logistics Technician (CLT) by MSSC
  • Apple Certified Associate (ACA)

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