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Skills

  • Process streamlining
  • Supervision
  • Client relationship management
  • KPI Development and Tracking
  • Digital Transformation Strategy
  • Waterfall methodology
  • Mentoring and Team Development
  • Quality assurance
  • Team building
  • Regulatory compliance

Work Experiences

  • Achieved a Excellence Award for innovation.
  • Bridged communication gaps.
  • Contributed to a 61% growth in revenue in 2015.
  • Contributed to a 49% improvement in overall delivery outcomes.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with external vendors.
  • Looked for industry trends on social media and through online sources.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved successful completion of deliverables.
  • Coordinated with UX/UI teams to enhance user experience, resulting in a 66% reduction in user bounce rates across major digital platforms.

Summaries

  • Senior Digital Project Manager with 8 years of successful stakeholder engagement and risk assessment experience.
  • Successful at inspiring teams to meet tight deadlines.
  • Costs were consistently reduced while profits were increased.
  • Consistently drove user engagement.
  • Achieved consistent improvements to project completion times.
  • Boosted conversion rates by 27%.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Consistently reduced project delivery times by 80%.
  • Boosted revenue by 54% in 2019.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Achieved President's Club for successfully managing the launch of Adobe Creative Suite, contributing to a 20% rise in sales within 18 months post-launch.
  • Collaborated with cross-functional teams to manage and execute digital project portfolios, resulting in a 43% increase in operational efficiency.
  • Documented and resolved program which led to initiative.
  • Resolved product issue through consumer testing.
  • Successfully executed a multi-channel digital marketing campaign, increasing web traffic by 61% and driving 4 new customer acquisitions.
  • Implemented project management processes using Adobe Creative Suite, which reduced project overspend by 66% through optimized resource allocation.
  • Achieved standard by introducing agile methodologies and continuous improvement processes to digital product development cycles, resulting in procedure.
  • Partnered with HR to streamline digital team recruitment, reducing talent acquisition time by 18 days and improving project staffing efficiency.
  • Analyzed customer data and successfully led a targeted digital marketing campaign, improving conversion rates by 70% and increasing annual revenue by $18.
  • Led the risk analysis and mitigation strategies for a $14 company-wide digital project, resulting in a 57% reduction in project risks and delays.

Affiliations

  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Business Agility Institute – Contributor, Thought Leadership – 2018
  • American Marketing Association
  • Project Management Café – Contributor, Forums – 2018
  • Association of Change Management Professionals (ACMP) – 2017
  • Information Systems Audit and Control Association (ISACA) – CPA – 2017
  • Interactive Advertising Bureau (IAB) – Digital Project Management Group Member – 2019

Certifications

  • Certified in Risk and Information Systems Control (CRISC)
  • PMI Scheduling Professional (PMI-SP)
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified SAFe® 5 Agilist (SA)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • CompTIA Project+

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