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Skills

  • Business operations
  • Customer service
  • Operational improvement
  • Supplier relationship management
  • Deliverable turnaround time improvement
  • Communications
  • Bookkeeping
  • Automated workflow optimization
  • Budget tracking and reconciliation
  • Category equipment

Work Experiences

  • Achieved a 34% reduction in time spent on non-essential project tasks.
  • Analyzed project task progress.
  • Assisted project leads in refining work breakdown structures, resulting in the earlier completion of critical milestones by 53%.
  • Created time sheets for 18 executives and employees in the past year.
  • Assisted in tracking project milestones using Workday.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Collaborated with suppliers.
  • Collaborated with cross-functional teams.
  • Collaborated with cross-functional teams to monitor workflow efficiency, achieving a 72% reduction in project delays across 18 departments.

Summaries

  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Achieved a 57% reduction in onboarding time.
  • Active problem-solving.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 12 years of excellence in initiative settings and Lean competencies.
  • Using Six Sigma competencies and 16 years of excellence in process settings.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at partnering with team leads.
  • Boosted overall productivity.
  • Adept at partnering with team leads to boost productivity by 60% through resource reallocation and effective conflict resolution techniques.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Collected and presented data insights within Miscellaneous, contributing toward securing $14 in additional project funding approvals.
  • Worked alongside the project manager to review and adjust timelines for final deliverables, ensuring 13% adherence to deadlines.
  • Developed a systematic approach to prioritize and search project records, significantly cutting document retrieval time by 45%.
  • Conducted in-depth data analysis to preemptively identify resource bottlenecks, preventing cost overruns of estimated $18.
  • Provided organized and strategically aligned assistance in setting up project phase reviews that led to 3% accuracy in risk forecasts.
  • Consolidated feedback from 16 stakeholders, resulting in the creation of timely, strategic adjustments that trimmed completion time by 2 days.
  • Led initiative to streamline document access using Salesforce, cutting time spent searching for files by 70% and improving productivity.
  • Managed electronic and physical project documentation for procedure, leading to a 61% reduction in document retrieval time and greater audit readiness.
  • Supported weekly project team meetings by preparing summaries, resulting in more accurate decision-making and a 43% improvement in task alignment.
  • Monitored project timelines and milestones closely, contributing to early issue detection that avoided a 71% project delay.

Affiliations

  • International Telecommunication Union (ITU) – Virtual Coordination Program Participant
  • Workforce Development Association (WDA) – Skills Management Advisory Committee
  • International Council of Nurses
  • International Association of Administrative Professionals (IAAP) – Executive Events Chair
  • Association of Strategic Alliance Professionals (ASAP) - Cross-Border Partnerships Forum Member
  • International Facility Management Association (IFMA) – Strategic Planning Committee for Project Execution
  • Project Management Institute (PMI) initiative
  • National Contract Management Association (NCMA) – Supplier Risk Assessment Taskforce
  • Scrum Alliance - Certified PMP since 2016
  • Association of Information Technology Professionals

Certifications

  • Certified Associate in Project Management (CAPM) – Northwind
  • ServSafe
  • CompTIA Network+
  • Certified Digital Transformation Officer – Harbor & Co.
  • PRINCE2 Foundation Certification – standard
  • Project Management Professional (PMP) - Project Management Institute
  • Business Analysis Professional Certification (CBAP) – standard
  • CompTIA Security+
  • Certified International Project Manager (CIPM) – standard
  • Risk Management Professional (PMI-RMP) - Project Management Institute

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