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Skills

  • Strategic planning
  • Communications
  • Business Development
  • Negotiation
  • Supervision
  • Relationship development
  • Team building
  • Cross-functional team leadership
  • Vendor relationship management
  • Data-driven decision making

Work Experiences

  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Adjusted pricing strategies.
  • Achieved results within the first 18 months.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Collaborated with marketing teams.
  • Achieved 40% sales gains.
  • Championed diversity and inclusion initiatives.
  • Developed strong relationships with clients by following up on previous purchases and suggesting new products.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Built and maintained relationships with key stakeholders, driving ongoing collaborations and winning Excellence Award for outstanding partnerships.

Summaries

  • Achieved a 21% promotion rate among district managers.
  • Achieved results within the initial one year.
  • Achieved 71% improvement in KPIs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Within Miscellaneous, senior Midwest Regional Manager and outstanding performer in stakeholder engagement and strategic planning.
  • Midwest Regional Manager who is proactive and meticulous, with over 9 years of experience in the category industry.
  • Achieved results in one year.
  • Achieved above-target financial results.
  • Weekly availability of 2 hours, including evenings and weekends

Accomplishments

  • Instrumental in the regional rollout of a new HubSpot, achieving $10 in sales within the first 17 months.
  • Led the Midwest team in boosting customer retention by implementing a new customer engagement strategy that improved retention rates by 77%.
  • Collaborated with marketing to develop region-specific advertising campaigns that increased foot traffic by 35% in retail locations.
  • Resolved product issue through consumer testing.
  • Led a team of 13 sales representatives across the Midwest region, maintaining an average sales performance increase of 83%.
  • Implemented a comprehensive CRM system across all Midwest offices, reducing lead follow-up times by 68%.
  • Accelerated new regional office openings through effective project management, opening 14 locations within 6 months.
  • Developed custom training programs for regional sales teams, resulting in an increase in team productivity by 70%.
  • Created a new issue tracking system, reducing complaint resolution times in the Midwest offices by 69%.
  • Achieved customer satisfaction levels of over 39% by reinforcing quality service protocols in Midwest locations.

Affiliations

  • Midwest Business Executives Association
  • Green Business Certification Inc. (GBCI)
  • Midwest Analytics Business Forum
  • National Association of Purchasing Managers – Midwest
  • Toastmasters
  • Council of Supply Chain Management Professionals (CSCMP)
  • Certified Supply Chain Professional (CSCP)
  • Midwest Talent Development Association
  • National Association of Social Workers
  • Institute for Diversity in Business Leadership

Certifications

  • Certified Logistics, Transportation and Distribution (CLTD)
  • Salesforce
  • Certified Sales Leadership Professional (CSLP)
  • Certified Business Intelligence Professional (CBIP)
  • CompTIA A+ Technician
  • Certified Let’s Do Lean Management Professional (CLDLP)
  • Lean Six Sigma Green Belt Certification
  • Certified Business Process Associate (CBPA)
  • Cisco Certified Network Associate (CCNA)
  • Advanced Certificate in Business Strategy (ACBS) by standard

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