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Skills

  • Contract negotiation/review/drafting
  • Quick learner
  • Client-focused
  • Interpersonal communication skills
  • Calendar management
  • Positive learning process
  • CRM Systems
  • Operational improvement
  • Bilingual in French
  • Performance analytics

Work Experiences

  • Increased school registrations by over 3% with improved promotional approaches, outreach strategies, and parent engagement plans.
  • Established
  • Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Process was planned and carried out by me.
  • Provided management with category updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Guided
  • Worked with the parts department to get the parts I needed.

Summaries

  • Proactive
  • Assistant Administration Manager with 2 years of successful quality assurance and data analysis experience.
  • Versatile
  • Assistant Administration Manager is articulate and driven to succeed.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Leader with exceptional communication, organizational, and strategic planning skills.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Adaptable, tenacious, and capable project manager with over 10 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Implemented new office supply procurement system that reduced overhead costs by $4 annually.
  • Partnered with suppliers to update office equipment, improving functionality and reducing replacement costs by $16.
  • Enhanced customer and vendor satisfaction by implementing a cloud-based CRM system, increasing response rates by 40%.
  • Forecasted office resource usage which led to an adjustment in supply orders, saving 5% in operational expenses.
  • Leveraged HubSpot to automate expense reporting processes, reducing report generation time by 52%.
  • Coordinated the revision of job descriptions and evaluations, supporting the HR team to ensure role alignment and clarity company-wide.
  • Established vendor evaluation procedures that reduced unqualified bids by 20% over several months.
  • Streamlined the vendor invoicing process by introducing automation, reducing payment delays by 11 days.
  • Resolved product issue through consumer testing.
  • Created reports on monthly expenditures and reconciliations, generating insight that reduced discrepancies by 27%.

Affiliations

  • American Society of Safety Professionals
  • National Association of Administrative Professionals (NAAP) - fosters collaboration on best practices among office professionals.
  • International Association of Administrative Professionals (IAAP) - for continuous professional development in office management.
  • Association for Supply Chain Management (APICS)
  • National Management Association (NMA) - for comprehensive leadership training and organizational management skills.
  • International Association of Administrative Professionals
  • National Contract Management Association (NCMA) - useful for professionals dealing with vendor contracts and procurement.
  • National Association of Professional Women (NAPW) 2024 – supporting the career advancement of women in administrative roles.
  • American Management Association (AMA) - specializing in leadership and managerial skills development.
  • Lions Club

Certifications

  • Certified Event Planner (CEP)
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Excel Certification 2022 by Power BI
  • Apple Certified Associate (ACA)
  • Certified Facility Manager (CFM)
  • Certified Travel Associate (CTA)
  • CompTIA Network+
  • Office Manager Certification by Brightline
  • Certificate in Office Administration

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