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Skills

  • Pharmacy operations management
  • Counseling on drug interactions
  • Laboratory Practices
  • Medication dispensing
  • Drug utilization review
  • Collaborating with healthcare teams
  • Inventory management and restocking
  • Customer Service and Patient Communication
  • FDA Drug Safety Guidelines
  • Loss prevention controls

Work Experiences

  • Managed and mentored staff of 11 Pharmacy Volunteers using stakeholder engagement and project management and delivering focused initiative training.
  • Informed patients about potential drug interactions, side effects, and the best ways to take their medications.
  • Implemented vendor management and strategic planning to protect financial and patient data and reduce the risk of data breaches.
  • Completed inventory checks for controlled substances.
  • Collaborated with physicians across 14 departments.
  • Collaborated with public health officials.
  • Used careful oversight and data analysis to supervise the dispensation of controlled substances, including standard and initiative.
  • Analyzed patient usage trends.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Assisted pharmacists in processing prescriptions.

Summaries

  • Oversee process pharmacy operations to meet operational goals and fill over 5 orders per day.
  • Within Miscellaneous, senior Pharmacy Volunteer and outstanding performer in data analysis and team leadership.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a penalty-free inspection outcome in 2022.
  • Clear understanding of vendor management and strategic planning as well as data analysis training.
  • Patients were informed about medication side effects, contraindications, and benefits.
  • Pharmacy Volunteer who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Adhered to HIPAA protocols.
  • Administered 12 flu shots.
  • Calculating doses, preparing compounds, and securing storage to protect inventories are all skills I have.

Accomplishments

  • Provided specialized assistance to patients on adjusting prescribed dosages, which led to improved prescription compliance in one year.
  • Streamlined invoicing for drug procurement, improving the budget reconciliation process and reducing outstanding accounts by $4.
  • Maintained compliance documentation for initiative audits, ensuring smooth inspections and zero issues in 2019.
  • Worked closely with pharmacists to develop patient-focused treatment summaries, improving patient comprehension by 31%.
  • Participated in annual compliance and ethics reviews, ensuring the pharmacy surpassed industry standards and achieved OSHA compliance.
  • Documented and resolved program which led to framework.
  • Handled incoming inquiries about common OTC items daily, improving customer experience and product knowledge for over 15 visitors.
  • Authored patient information guides on common side effects, distributed to over 2 patients and reducing follow-up queries by 47%.
  • Assisted in medication returns and recalls, helping the pharmacy comply with initiative and reducing potential patient risk.
  • Improved medication dispensing accuracy by closely tracking and verifying prescriptions, reducing errors by 49% in several months.

Affiliations

  • Hospital Pharmacy Association method
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Volunteer Medicine Distribution Coalition
  • Project Management Institute
  • Pharmacy Volunteer Association
  • World Health Organization (WHO) Medicine Safety Team
  • Student National Pharmaceutical Association (SNPhA)
  • Health Information Management Systems Society (HIMSS)
  • Pharmacy Technician Certification Board (PTCB)

Certifications

  • First Aid/CPR and AED Certification - Harbor & Co.
  • Pharmacy Practice Experience Training Certification
  • Certified Diabetes Educator (CDE)
  • Certified Public Accountant
  • Community Pharmacy Dispensing Training Certification
  • Pharmacy Law and Ethics for Compliance Mastery
  • Sterile Compounding and Aseptic Technique (SCAT) Certification
  • ServSafe
  • Patient Medication Record Management (PMR) Certification
  • Medication Therapy Management (MTM) Certification

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