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Skills

  • Drug utilization review
  • Calculating accurate dosages
  • Compliance with HIPAA Regulations
  • Documentation accuracy and compliance
  • Coordinating inventory
  • Customer service, education, and counseling
  • Ordering drug inventory on time
  • Laboratory Practices
  • Inventory management and restocking
  • Pharmacy record management

Work Experiences

  • Aided 7 patients with chronic illnesses.
  • Collaborated with a multidisciplinary team to handle new patient admissions, ensuring timely delivery of medications and reducing patient wait times by 8%.
  • Achieved this across the past year.
  • New procedure and method guidelines were implemented, reducing administrative errors from 14% to 17%.
  • Informed patients about potential drug interactions, side effects, and the best ways to take their medications.
  • Answered patient queries about over-the-counter products and provided knowledgeable advice, resulting in improved customer satisfaction based on survey feedback.
  • Assisted in creating and updating an electronic database that tracked patient allergies, enabling pharmacists to catch 43% more potential adverse reactions.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Collaborated with a multidisciplinary team.
  • Achieved results across one year.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Lean and PMP certified.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Performance reporting and quality assurance have exceptional skills in medication dispensing.
  • Professional who is well-organized and respectful keeps a flexible schedule and adapts to changing business and customer needs.
  • Achieved financial savings of $8 within 2016.
  • Advanced communicator with staff, clients, management, and healthcare administrators at all levels.

Accomplishments

  • Resolved product issue through consumer testing.
  • Worked closely with pharmacists to develop patient-focused treatment summaries, improving patient comprehension by 31%.
  • Efficiently handled regular inventory restocking, ensuring all medication was correctly logged and stored to meet system standards.
  • Collaborated with pharmacy team by participating in pharmaceutical industry webinars, staying current with new FDA-approved therapies.
  • Provided patient education on drug interactions and side effects for more than 11 individuals, increasing customer satisfaction by 52%.
  • Provided specialized assistance to patients on adjusting prescribed dosages, which led to improved prescription compliance in one year.
  • Collaborated with pharmacists and nursing staff on high-priority vaccine distribution efforts, resulting in 15 vaccines administered in the past year.
  • Collaborated with team of 4 in the development of standard.
  • Played a key role in administering 2 flu vaccines during 2022, fostering community health and improving public immunization rates.
  • Assisted in medication returns and recalls, helping the pharmacy comply with initiative and reducing potential patient risk.

Affiliations

  • Food and Drug Administration (FDA) Educational Initiatives
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • National Pharmaceutical Association (NPhA)
  • American Association of Pharmacy Technicians (AAPT)
  • Jaycees
  • Rotary International
  • Volunteer Medicine Distribution Coalition
  • Global Health Pharmacy Network
  • Patient Safety and Adverse Event Reporting Task Force

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • CompTIA Network+
  • Certified Professional in Healthcare Quality (CPHQ)
  • Microsoft Certified Systems Engineer (MCSE)
  • Pharmacy Law and Ethics for Compliance Mastery
  • Certified Pharmacy Regulatory Specialist (CPRS)
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Certified Geriatric Pharmacist (CGP)

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