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Skills

  • Immunization administration
  • Cross-functional team collaboration
  • Pharmacy protocols
  • Controlled Substance Oversight
  • Security monitoring
  • Project organization
  • Relationship development
  • Laboratory Practices
  • Problem resolution
  • First Aid/CPR

Work Experiences

  • Conducted patient education.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked for industry trends on social media and through online sources.
  • Assisted in patient education during consultations.
  • Was in charge of inventory management, which included counting inventory items, verifying delivery quantities, reviewing medication expiration dates, and placing orders for additional products.
  • Applied in-depth knowledge of pharmacology and patient education to counsel over 6 patients daily on proper medication use, improving compliance rates by 48%.
  • Assisted the pharmacy manager in hiring pharmacy technicians.
  • Kept track of inventory levels in order to alert pharmacists to shortages and make resupply easier.
  • Avoided lapses in patient treatment.
  • Achieved results over 11 months.

Summaries

  • Certified Pharmacy Technician with a demonstrated history of leading pharmacy software rollouts and training colleagues, enhancing prescription fulfillment times by 83%.
  • Adept at collaborating with prescribers.
  • Certified Pharmacy Technician recognized for reducing waste in medication inventory by $242,000 annually and ensuring compliance during 2024 regulatory audits.
  • Costs were consistently reduced while profits were increased.
  • Adept at resolving insurance disputes.
  • Orderly in recordkeeping, inventory control, product ordering, and physician refill requests.
  • Strengths in workflow optimization and performance reporting backed up by Pharmacy training.
  • Recognized on a regular basis for outstanding performance and contributions to the Pharmacy industry's success.
  • Achieved a 19% reduction in medication-related discrepancies.
  • Personable initiative professional with extensive experience guiding and assisting customers, as well as assisting coworkers and completing critical pharmacy tasks.

Accomplishments

  • Led a project to update inventory management system, reducing expired medication waste by 71%.
  • Assisted pharmacists with complex prescription reviews, ensuring patient compliance with state board of pharmacy rules and regulations.
  • Documented and resolved process which led to initiative.
  • Collaborated with pharmacists to ensure accuracy in dispensing and prescription refill processes, leading to a 45% improvement in patient satisfaction.
  • Developed detailed reports on prescription dispensation for program, ensuring full regulatory compliance and audit-readiness.
  • Collaborated with insurance providers to resolve prescription claim rejections, recovering over $224,000% in payments for the pharmacy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated flu and COVID-19 vaccination clinics, administering approximately 10 vaccines and providing post-vaccine care instructions to patients.
  • Processed and prepared over 18 prescription orders daily while ensuring compliance with state and federal regulatory requirements.
  • Engaged in educational workshops and upskilled on the latest pharmacy technologies, contributing to an overall improvement in prescription accuracy by 43% points.

Affiliations

  • American Society of Health-System Pharmacists (ASHP)
  • National Pharmacy Technician Association (NPTA)
  • AmerisourceBergen’s Pharmacy Advisors Network
  • Healthcare Distribution Alliance (HDA)
  • Association for Computing Machinery
  • National Oncology Pharmacy Association (NOPA)
  • Medication Safety Officers Society (MSOS)
  • Toastmasters
  • Freemason
  • Association for Medication Education (AME)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Medication History Technician (CMHT) - PTCB
  • Pharmacy Technician Certification, procedure 2021
  • Bloodborne Pathogens Certification from OSHA
  • Pharmacy Automation Systems Advanced Certification
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Practitioner Certification in Medication Adherence Solutions

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