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Skills

  • Labor and operational expense control
  • Cross-functional healthcare process streamlining
  • Multidisciplinary team collaboration
  • Advanced healthcare project management
  • Interdisciplinary collaboration and committee leadership
  • Crisis and emergency preparedness leadership
  • Healthy meal preparation
  • Electronic health record (EHR) implementation
  • Health program evaluation and continuous improvement
  • Drug inventory management

Work Experiences

  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Cut overtime and temp usage by $12 annually.
  • Collaborated with IT and clinical teams to implement an Electronic Health Record (EHR) system, streamlining documentation and reducing administrative errors by 44%.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Aimed at improving continuity of care.
  • Cut onboarding time by 24%.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $2 operating budget.
  • Addressed fluctuating patient volumes.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.

Summaries

  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Strengths in stakeholder engagement and workflow optimization backed up by Miscellaneous training.
  • Achieved 49% reductions in patient care costs.
  • Bringing a successful career history of more than 17 years to the table.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • Entry-level Pharmacy Manager with exceptional stakeholder engagement and workflow optimization knowledge.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Award-winning nursing administrator recognized for driving significant increases in patient satisfaction and reducing operational inefficiencies across acute care settings.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Director of Nursing Administration with 12 years of successful team leadership and budget management experience.

Accomplishments

  • Developed workforce optimization strategies that reduced nursing turnover by 41% and decreased recruitment-related expenses.
  • Resolved product issue through consumer testing.
  • Implemented evidence-based clinical practices that decreased hospital readmission rates by 20% within the past year.
  • Documented and resolved system which led to process.
  • Streamlined payroll and labor reporting via workforce management software, leading to a 79% reduction in overtime spending.
  • Managed the introduction of telemedicine services, increasing patient access to care by 65% while reducing in-office visits.
  • Oversaw a department expansion project, adding 17 new patient care units and increasing hospital capacity utilization by 52%.
  • Drove a quality improvement initiative that reduced patient falls by 74% through risk assessment and preventive measures.
  • Facilitated the cross-functional collaboration between clinical, financial, and IT teams to implement a hospital-wide EHR upgrade, reducing data entry errors by 65%.
  • Collaborated with team of 5 in the development of category.

Affiliations

  • Healthcare Information and Management Systems Society (HIMSS)
  • Academy of Medical-Surgical Nurses (AMSN)
  • American Case Management Association (ACMA)
  • National Council of State Boards of Nursing (NCSBN)
  • Alliance for Nursing Informatics (ANI)
  • National Certification Corporation (NCC)
  • National Association of Social Workers
  • Institute for Healthcare Improvement (IHI)
  • Oncology Nursing Society (ONS)
  • Toastmasters

Certifications

  • First Aid/CPR Certified
  • Certified Professional in Healthcare Quality (CPHQ) – National Association for Healthcare Quality
  • Board Certified Nurse Executive (NE-BC)
  • Certificate in Hospital Infection Control - standard 2024
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Nurse Administrator (CNA-BC) - American Nurses Credentialing Center
  • Certified Hospice and Palliative Nurse (CHPN) - Hospice and Palliative Nurses Association
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Managed Care Nurse (CMCN)

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