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Skills

  • Ledger and balance sheet competency
  • Stocks and bonds knowledge
  • Process implementation
  • Operational improvement
  • Comparable acquisition analysis
  • Employee relations and conflict resolution
  • Business operations
  • Rapid data entry skills
  • Briefings
  • Employee relations

Work Experiences

  • Achieved Top Performer for surpassing annual growth projections.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Transported ServiceNow to one year customer locations.
  • Assessed quality and conformance, identified problems, and implemented corrective actions by validating existing accounting management and reporting systems.
  • Oversaw high-volume accounting operations with a 17-person team focused on efficient budget administration, AP/AR, and other financial management needs.
  • Collaborated with framework customers to determine their needs and deliver program service.
  • Submitted loan applications to the loan underwriter for review and approval.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 49% growth in the premium product portfolio.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.
  • Clear understanding of client relations and risk assessment as well as process improvement training.
  • With 12 years of experience in standard operations, I am an accomplished management professional.
  • Cash handling, drawer balancing, loan processing, and inventory management are all skills I have.
  • Banking Center Manager is a deadline-driven Banking Center Manager who excels in fast-paced environments.
  • Approach is meticulous, conscientious, and methodical.
  • Dedicated to making significant contributions to the team and establishing a career in investment banking.
  • Resourceful, foresightful, and proactive, with a keen understanding of market and customer dynamics.
  • Technologically savvy and quick to pick up new programs.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in framework growth of customer base.
  • Created
  • Design: Responsible for creative design for prominent metric.
  • Resolved
  • Monitored
  • Recorded
  • Developed
  • Ensured
  • Initiated
  • Improved

Affiliations

  • Bank Administration Institute (BAI)
  • Estate Planning Council Membership
  • National Association of Credit Management (NACM)
  • Risk Management Association (RMA)
  • Society of Women Engineers
  • Credit Union National Association (CUNA)
  • Association for Supply Chain Management (APICS)
  • Business Networking International (BNI)
  • Global Association of Risk Professionals (GARP)
  • International Association of Administrative Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Retail Banking Professional (CRBP) - Summit Group
  • Certified Public Accountant
  • ServSafe
  • Certified Business Banker (CBB) - Beacon Labs
  • Leadership Development Program Completion Certificate - Beacon Labs
  • Certified Branch Manager (CBM) - Vantage
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Client Associate (CCA) - Vantage

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