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Skills

  • Operational improvement
  • Conflict resolution in high-risk settings
  • Insurance Portfolio Management
  • Cross-functional collaboration
  • Merchant monitoring
  • Crisis management
  • Customer communication
  • Budgets
  • Process efficiency improvement
  • Operational risk assessment

Work Experiences

  • Oversaw the delivery of system project by standard team, which resulted in framework.
  • Built anti-fraud procedures.
  • Approved by process.
  • Conducted key risk analysis at framework stage.
  • Audited departmental procedures.
  • Conducted scenario analysis.
  • Transported Tableau to one year customer locations.
  • Advised the leadership team during method, proactively implementing risk controls that prevented a projected financial downturn of $8.
  • Coordinated risk management audits for Miscellaneous projects.
  • Attained Outstanding Service Award for excellence in risk management.

Summaries

  • Achieved a 36% decrease in fraud cases.
  • Collaborative leader with a history of building successful frameworks for addressing critical enterprise risk concerns, saving businesses up to $12.
  • Achieved favorable audit ratings.
  • Adopted in-depth analytical frameworks.
  • Achieved results within 18 months.
  • Created dashboards for senior leadership.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to continuous improvement in risk assessments, enhancing organizational resilience by refining protocols for operational risk mitigation.
  • Applied predictive modeling techniques.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Led the implementation of a new risk management framework, resulting in a 30% decrease in incidents related to regulatory violations.
  • Facilitated quarterly risk assessments for 14 projects, identifying potential threats and developing mitigation strategies to ensure on-time delivery.
  • Established and monitored key risk indicators (KRIs), allowing for early identification of potential operational risks and reducing incident occurrences by 46%.
  • Developed and maintained organization-wide incident response protocols, leading to a 29% enhancement in response times during critical risk events.
  • Resolved product issue through consumer testing.
  • Developed company-wide risk tolerance guidelines, aligning risk objectives with corporate strategy and improving operational efficiency by 63%.
  • Introduced a continuous improvement cycle into the risk management process, leading to a year-over-year decrease of 15% in critical risk events.
  • Developed and executed data-backed risk management strategy, resulting in a 67% reduction in operational downtime across 12 departments.
  • Implemented a data-driven risk forecasting model that improved risk prediction accuracy by 60% and streamlined decision-making processes.
  • Led regulatory compliance reviews for 7 facilities, ensuring full compliance with industry standards and avoiding fines or operational disruptions.

Affiliations

  • Risk Management and Insurance Society (RMIS) membership
  • Risk and Insurance Management Society (RIMS)
  • Chartered Property Casualty Underwriter (CPCU)
  • Certified Risk Analyst (CRA) designation
  • Enterprise Risk Management (ERM) certificate from system
  • Rotary International
  • Society of Corporate Compliance and Ethics (SCCE)
  • Committee of Sponsoring Organizations of the Treadway Commission (COSO) certification
  • ACAMS (Association of Certified Anti-Money Laundering Specialists) membership
  • Business Continuity Institute (BCI)

Certifications

  • Certified Cybersecurity Risk Management Professional (CCRMP)
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Associate in Risk Management (ARM) by The Institutes
  • Project Management Professional (PMP)
  • Lean Six Sigma Black Belt (LSSBB)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified in Enterprise Risk Management (ERM) by The Institute of Risk Management (IRM)
  • Certified Protection Professional (CPP) by ASIS International
  • Cybersecurity Risk Management Certification by Power BI

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