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Skills

  • Budgets
  • Operational improvement
  • Client case tracking and reporting
  • Data entry and client information tracking
  • Report writing and documentation
  • Individual and family counseling
  • Community outreach and client engagement
  • Crisis intervention techniques
  • Crisis call management
  • Relationship development

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the delivery of metric project by system team, which resulted in program.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Collaborated with framework customers to determine their needs and deliver metric service.
  • Built strong, trust-based relationships with clients resulting in 79% increase in adherence to long-term social support plans.
  • Assisted approximately 10 families.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Advocated for social justice and equality.
  • Conducted home visits.
  • Social Services Intern with 4 years of successful vendor management and cross-functional collaboration experience.
  • Collaborated on multidisciplinary teams and ensured client perspectives were represented accurately during key decision-making processes.
  • Collaborated on multidisciplinary teams.
  • Collaborated with local shelters to assist 10 families in securing temporary housing solutions, enhancing access to critical resources.
  • Adept at advocating for client needs in interdisciplinary meetings, ensuring that client voices are respected, and services are personalized accordingly.
  • Connected 14 clients with employment services.
  • Strengths in risk assessment and vendor management backed up by Miscellaneous training.
  • Brings dedicated experience in family reunification support.

Accomplishments

  • Mentored at-risk youth, providing initiative mentorship that resulted in a 31% increase in engagement with educational programs.
  • Facilitated safety and wellness checks for at-risk individuals, ensuring every client was reached within two years, reducing community risk.
  • Resolved product issue through consumer testing.
  • Supported the coordination of child welfare programs, which directly led to 4 successful family reunifications in 2023.
  • Partnered with legal and healthcare professionals to provide comprehensive services to framework, improving overall client outcomes.
  • Helped organize community outreach events in Denver that improved local awareness of available social services by 38% %.
  • Worked close with legal advocates on complex cases, achieving favorable outcomes for 25% of custody disputes in program.
  • Managed confidentiality and ethical concerns related to client information, ensuring the agency maintained full compliance with state regulations.
  • Created detailed and accurate case reports that facilitated better client tracking and improved social service delivery outcomes.
  • Encouraged client self-sufficiency by designing empowerment workshops that led to a 32% increase in independent resource utilization.

Affiliations

  • International Society for Traumatic Stress Studies (ISTSS) – Attendee of Relevant Workshops
  • National Council on Family Relations (NCFR) – Contributor to Policy Discussions
  • National Domestic Violence Hotline – Volunteer in Crisis Call Outreach
  • Human Services Information Technology Association (HUSITA)
  • National Community Action Partnership (NCAP) – Workshop Developer in 2016
  • Council on Social Work Education (CSWE) – Participant in framework
  • Association of Information Technology Professionals
  • Alliance for Strong Families and Communities – Event Organizer for 2024
  • American Sociological Association (ASA) – Member of the Social Welfare Section
  • Child Welfare League of America (CWLA) – Collaborative Participant

Certifications

  • Certified Wraparound Facilitator – Beacon Labs, 2018
  • CPR and First Aid Certification system 2021
  • Child Protective Services Caseworker Certification – process, 2016
  • Salesforce
  • Mental Health First Aid Certification - method
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Client-Centered Counseling Certification – Lakeside Partners, 2018
  • Certified Community Health Worker (CHW) – method
  • Fundamentals of Case Management Practice – Meridian, 2023

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