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Skills

  • Training program development
  • Cash handling expertise
  • Financial statement analysis
  • Financial modeling
  • Project organization
  • Collection rate improvement
  • Problem resolution
  • Supervision
  • Team leadership and development
  • Human resources knowledge

Work Experiences

  • Decreased non-performing loans portfolio by 63% across ServiceNow loans through thorough analysis and targeted intervention.
  • Applied federal and state lending regulations.
  • Used positive motivational techniques to engage employees in business processes.
  • Avoided legal discrepancies.
  • Used strategic risk management techniques to safeguard company assets.
  • Analyzed credit performance trends.
  • Reviewed and edited loan agreements to improve efficiency and accuracy.
  • Authored the company’s first credit risk policy for QuickBooks.
  • Adjusted criteria for credit evaluations.
  • Boosted department reputation across the organization.

Summaries

  • Contributed to a 75% increase in collection rates.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Objective Miscellaneous leader who has led financial systems and programs to success.
  • Credit Review Manager who has managed multimillion-dollar business operations for 13 years.
  • Interpersonal skills are exceptional.
  • Created a more agile credit review process.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Credit Review Manager with 2 years of successful vendor management and risk assessment experience.
  • Adept Credit Review Manager with a proven ability to translate economic conditions into actionable credit evaluations, keeping default rates below industry averages by 74% points while maintaining robust client relationships.
  • Highly skilled at building and leading high-performance teams that focus on meeting and exceeding business goals.

Accomplishments

  • Built strong partnerships with regional managers that facilitated streamlined communication and adherence to evolving credit guidelines across locations.
  • Developed comprehensive credit risk models that improved the accuracy of risk exposure calculations, reducing bad debt exposure by $4.
  • Monitored and adjusted exposure threshold limits for Jira portfolios, optimizing balance sheet risk and improving profitability by 20%.
  • Led a successful project to integrate new credit scoring software that increased operational efficiency by 53% and reduced human error.
  • Executed an internal audit review that discovered 14 discrepancies, allowing the company to rectify cash-flow exposures worth $15.
  • Collaborated with cross-functional teams to mitigate underperforming loans, resulting in a 58% decrease in loss provisions.
  • Conducted a quarterly portfolio review for Atlanta, identifying and mitigating emerging risks that threatened over $13 in assets.
  • Negotiated favorable terms on credit contracts that reduced potential default risks while maintaining profitable interest rates for $13 worth of accounts.
  • Implemented a new assessment workflow that reduced client onboarding time by one year and improved customer satisfaction scores by 47%.
  • Conducted in-depth analysis of financial statements, ensuring the accurate assessment of client creditworthiness in alignment with risk management protocols.

Affiliations

  • Certified Risk Professional (CRP) from the Bank Administration Institute (BAI)
  • International Association of Administrative Professionals
  • Risk Review and Credit Regulation Panel, Participant in Annual Audit Review Standards
  • Member, Credit Roundtable, Regular Speaker on Risk Mitigation Strategies
  • Toastmasters
  • Risk Management Association (RMA) – Member since 2023
  • Member, Turnaround Management Association (TMA), Chapter Chicago
  • Member of the European Financial Management Association (EFMA) in the Credit Risk Analysis Field
  • Society of Women Engineers
  • Jaycees

Certifications

  • Professional Risk Manager (PRM) by PRMIA
  • Certified Risk Management Professional (CRMP)
  • Credit and Collection Compliance Officer (CCCO) Certification
  • Certified Risk Analyst (CRA) through standard
  • Strategic Risk Management Certificate by process
  • Financial Risk Manager (FRM) Certification by Global Association of Risk Professionals
  • Moody’s Certificate in Commercial Credit
  • AI and Machine Learning for Financial Services Certification by system
  • Certified Bank Auditor (CBA) by Harbor & Co.
  • Chartered Financial Analyst (CFA) Certification

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