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Skills

  • Data-driven decision making
  • Change management in training processes
  • Problem resolution
  • Online training experience
  • Employee training
  • Training material development
  • Conflict resolution in leadership teams
  • Competency model alignment
  • Content peer review process design
  • Relationship development

Work Experiences

  • Achieved 3% higher satisfaction rates.
  • Organized workshops for employees to help them better understand the company's mission, streamline daily operations, and align employee and company priorities.
  • Used Jira to create training for procedure employees, resulting in a 12% increase in company retention and productivity.
  • Achieved results within several months.
  • Conducted a longitudinal training impact study that demonstrated a 73% improvement in long-term skill retention across 7 employee groups.
  • Advanced instructor-led training by introducing gamified elements, contributing to a 75% increase in course interaction and feedback scores.
  • Collaborated with the IT team.
  • Achieved a 63% reduction in operational errors.
  • Addressed unique departmental needs.
  • Administered a customized leadership training course for 4 executive-level staff, resulting in higher performance evaluations within one year.

Summaries

  • Within Miscellaneous, senior Staff Development Instructor and outstanding performer in data analysis and project management.
  • Supportive Staff Development Instructor with in-depth knowledge of initiative industry practices and the ability to help process companies achieve long-term success.
  • Achieved 80% improvement in onboarding effectiveness.
  • Achieved a 59% increase in managerial capabilities.
  • Known for data analysis and a goal-oriented mindset.
  • Staff Development Instructor with 18 years of experience in quality assurance.
  • Achieved results across several months.
  • Accomplished in reducing staff turnover rates by 22% through effective skill-gap analyses and development programs targeted at key technical roles.
  • Adapted programs to align with company goals.
  • Staff Development Instructor is a multi-talented Staff Development Instructor who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Implemented gamified training elements that increased employee engagement in the learning process, reducing course dropout rates by 33%.
  • Sourced, evaluated, and deployed advanced learning technologies, reducing manual instructional effort by 53% hours annually.
  • Collaborated with HR to conduct needs assessment surveys, resulting in the creation of targeted training initiatives which improved employee satisfaction by 62%.
  • Spearheaded the creation of video-based instructional content for process improvement, reducing in-person training hours by 3, while continuing to meet compliance standards.
  • Headed a multi-location training initiative that ensured consistent learning outcomes across 3 offices, increasing project standardization by 66%.
  • Incorporated adult learning principles in training modifications, improving the retention of course material and increasing post-training assessment scores by 55%.
  • Facilitated 3 cross-functional workshops that strengthened interdepartmental collaboration, contributing to a 58% increase in project success rates.
  • Conducted regular training audits, leading to a 55% improvement in alignment with organizational goals and compliance requirements.
  • Led an organizational restructuring of the training department, optimizing resource allocation and improving program efficiency by 29%.
  • Collaborated with key stakeholders to assess training needs, leading to the development of specialized programs that reduced operational inefficiencies by 53%.

Affiliations

  • American Society for Training & Development (ASTD)
  • National Forum to Accelerate Middle-Grades Reform (NFA-MGR)
  • Council for Adult and Experiential Learning (CAEL)
  • American Evaluation Association (AEA)
  • Society of Human Resource Management
  • Instructional Technology Council (ITC)
  • International Society for Performance Improvement (ISPI)
  • Academy of Human Resource Development (AHRD)
  • Association for Talent Development (ATD)
  • Association for Leadership Educators (ALE)

Certifications

  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified Professional in Talent Development (CPTD)
  • ASTD Master Trainer Certification (Association of Talent Development)
  • Certified Workforce Development Professional (CWDP)
  • Senior Certified Professional Credential in Human Resources Development (SHRM-SCP)
  • Corporate Coaching Certification - Atlanta
  • Certified Leadership Development Coach Vantage

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