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Skills

  • Project organization
  • Supervision
  • Operational improvement
  • Meeting facilitation
  • Interdepartmental communication
  • Business operations
  • Organization
  • Cross-functional collaboration
  • Credit and collections
  • Recordkeeping expertise

Work Experiences

  • Implemented and monitored user interface, page design, and graphics development standards.
  • Created and updated accurate network documentation and Visio diagrams to ensure that management had a thorough understanding of the organization's requirements.
  • Created complex user interfaces to support third-party applications.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Reviewed training materials and course details on a regular basis to ensure that updates were included in a timely and reasonable manner.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Created HTML email templates and newsletters for e-mail marketing campaigns.
  • Raised the stakes.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Created a streamlined task system to help peers and management staff work more efficiently.

Summaries

  • Articulate
  • Effective, team-oriented professional with 2 years of software development experience in the hospitality and travel industries.
  • IT instructor and trainer with more than 15 years of experience.
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.
  • Astute software project manager dedicated to providing outstanding customer service.
  • Developer with extensive experience in the design, development, and implementation of interactive websites.
  • Meticulous Senior Administrator capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using QuickBooks.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Computer systems analyst with a broad range of experience in banking, healthcare, insurance, and government.
  • Recruiting established talent in client relations and strategic planning for Senior Administrator.

Accomplishments

  • Led conflict resolution efforts within key project teams, improving morale and reducing escalated internal conflicts by 50% over a one year.
  • Disaster Recovery Planning: : metric system Technical Support:: method initiative
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Documented and resolved category which led to process.
  • Managed the $4 annual operating budget for human resources, better forecasting expenses and reducing costs by 51% YoY.
  • Ensured internal controls were maintained across 3 regional offices globally, aligning processes with OSHA compliance, resulting in a 41% decline in audit discrepancies.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Software Development: : program framework Requirements Analysis: : process system
  • Designed and deployed a streamlined digital records management system that reduced document retrieval times by 29% and ensured data compliance across all departments.

Affiliations

  • Administrative Professionals Advisory Council (APAC)
  • Academy of Management (AOM)
  • Association of Information Technology Professionals
  • American Marketing Association
  • Women Administrators in Higher Education (WAHE)
  • International Association of Administrative Professionals (IAAP)
  • American Medical Informatics Association
  • International Council of Nurses
  • Lions Club
  • Association for Talent Development (ATD)

Certifications

  • Certified Administrator (Microsoft Certified Solutions Associate)
  • Microsoft Certified Professional (MCP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Protection Officer (CPO)
  • Salesforce
  • Amazon Web Services Certified Developer
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Facility Manager (CFM)

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