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Skills

  • Backlog reduction techniques
  • Medical transcription
  • New Technology Implementation
  • Team management
  • Budgets
  • Health Level 7 (HL7) Standards
  • Siemens Soarian Financials
  • Problem resolution
  • Data Consistency in Health Records
  • Medical Documentation Software Implementation

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 48% client satisfaction rate.
  • Looked for industry trends on social media and through online sources.
  • Ensured that medical records and health information were accurate, complete, and secure.
  • Adhered to medical transcription and documentation guidelines, reporting a 39% improvement in timely submission of patient reports.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Oversaw a 15-month project to revamp the filing system, resulting in a 7% increase in department productivity.
  • Collaborated with human resources team to implement new transcription protocols that improved turnaround times by 32%, successfully reducing backlog.
  • Achieved results for 2020.
  • Achieved a 16% reduction in processing time.

Summaries

  • Achieved a 33% improvement in turn-around times.
  • Excited and dedicated to accuracy, with excellent decision-making abilities.
  • Adaptable professional with success in healthcare documentation standardization.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Achieved initiative.
  • Adept in healthcare auditing.
  • Accomplished specialist with expertise in implementing new documentation software, reducing processing time by 30% and enhancing overall efficiency. Dedicated to ensuring patient record accuracy through meticulous proofreading and auditing.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Developed customized documentation templates for system departments, resulting in improved accuracy and a 68% increase in efficiency.
  • Reduced file processing time by 46% by streamlining documentation procedures and introducing automated systems.
  • Introduced data quality control mechanisms, reducing transcription errors by 21% within 6 months.
  • Collaborated with cross-functional teams to identify and resolve patient file discrepancies, resulting in 48% error minimization.
  • Played an instrumental role in the institution's adoption of a HIPAA-compliant cloud storage solution, ensuring the protection of over 14 patient records.
  • Ensured HIPAA compliance in handling and transmitting sensitive patient files for over 8 healthcare providers.
  • Mentored junior staff members on best practices for avoiding common transcription and documentation mistakes, decreasing team error rate by 27%.
  • Collaborated with the Summit Group to integrate patient records with ServiceNow, achieving significant improvements in accessibility and functionality.
  • Improved turnaround time by 52% by implementing automated workflows for healthcare documentation.
  • Created a holistic documentation improvement initiative that led to a 42% decrease in patient record errors.

Affiliations

  • Rotary International
  • Medical Quality Assurance and Compliance Committee, Brightline
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • Freemason
  • Certified Healthcare Documentation Specialist (CHDS) Credential from AHDI
  • College of Healthcare Information Management Executives (CHIME)
  • Volunteer with Portland Health Information Volunteers Organization
  • American Medical Writers Association (AMWA)

Certifications

  • Salesforce
  • Mastery in Medical Legal Transcription - Cedar Works in 2023
  • Advanced ICD-10-CM Course Completion - Lakeside Partners
  • First Aid/CPR Certified
  • Medical Scribe Certification - American Healthcare Documentation Professionals Group (AHDPG)
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • AHIMA Certified Documentation Improvement Practitioner (CDIP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional Coder (CPC) - AAPC

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