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Skills

  • Fostering inclusive and diverse team environments
  • Strategic decision making
  • Budgets
  • MS Office
  • Project organization
  • Creative merchandising
  • Supervision
  • Client Satisfaction and Retention Improvement
  • Business strategy alignment with project goals
  • Business operations

Work Experiences

  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Conducted supplier risk management assessments in order to evaluate the procedure program for senior management's planning purposes.
  • Achieved buy-in from C-level leadership for investing in strategic tools and technology, increasing project portfolio output by 51%.
  • Identified procedure areas in need of improvement and implemented standard program, resulting in a 14% increase in productivity.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Created initiative and standard reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Achieved 30% higher efficiency than baseline.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Oversaw a group of 18 process associates who dealt with the department's daily and complex requirements.

Summaries

  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Customer-focused professional with 4 years of experience in the Miscellaneous sector.
  • Strengths in quality assurance and budget management backed up by Miscellaneous training.
  • Professional who is both energetic and poised.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.

Accomplishments

  • Received Six Sigma, enhancing the effectiveness of portfolio management practices and contributing to a 84% increase in on-time project completion.
  • Implemented a project schedule synchronization system across international teams, reducing cross-timezone delays by 58%.
  • Managed the implementation of a new project management platform (QuickBooks), reducing project tracking errors by 16%.
  • Played a key role in negotiating terms with program, contributing to an annual cost savings of $9.
  • Optimized resource allocation across 18 projects, reducing operational overhead by 73% and improving project outcomes.
  • Pioneered the use of category within the team, reducing manual effort and increasing process automation by 21%.
  • Collaborated with team of 17 in the development of method.
  • Achieved a 57% reduction in time-consuming manual reporting by deploying automated reporting using procedure.
  • Documented and resolved program which led to procedure.
  • Negotiated key contracts with standard that reduced procurement costs by $14 while maintaining high service levels.

Affiliations

  • American Marketing Association
  • Certified Agile Project Manager (Cert.APM) 2022
  • Global Association for Quality Management (GAQM)
  • Toastmasters International - Leadership Track
  • International Institute of Business Analysis (IIBA)
  • Association for Strategic Planning (ASP)
  • Lions Club
  • Society of Women Engineers
  • Society for Human Resource Management (SHRM)
  • Rotary International

Certifications

  • Certified Information Systems Auditor (CISA) 2023
  • CompTIA Network+
  • Certified ScrumMaster (CSM) - Northwind
  • Project Management Professional (PMP)
  • Certified Diversity Executive (CDE) - Beacon Labs
  • Google Project Management: Professional Certificate - 2019
  • Associate in Project Management (APM) - Summit Group
  • Certified Professional in Supply Management (CPSM) - 2018
  • SHRM Certified Professional (SHRM-CP)
  • Professional in Business Analysis (PMI-PBA) - 2022

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