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Skills

  • Customer service
  • Small Group Instruction
  • Framework equipment
  • Automation scripting
  • Scalability planning
  • Supervision
  • Backup and recovery solutions
  • Process evaluation and enhancement
  • Training solutions development
  • Budgets

Work Experiences

  • Decreased deployment risks.
  • Automated load balancing across cloud regions.
  • Analyzed operational risks.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Implemented new learning strategies based on the skill levels of the employees.
  • Chose and assigned instructors to lead specific training sessions.
  • Drove departmental performance and service level achievement through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Coached and mentored a team of 11 DevOps engineers.
  • Achieved compliance within 4 months.
  • Collaborated with the development team to streamline the release management cycle, reducing software release intervals from 8 weeks to 13 days.

Summaries

  • Strengths in team leadership and performance reporting backed up by Miscellaneous training.
  • Captured critical data to avert system issues.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Successful Training Manager with experience selecting trainers, curriculum, and course plans to meet challenging training goals.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Collaborative leader skilled at cross-departmental coordination, streamlining incident response protocols and reducing critical response time by 65% through actionable insights.
  • Achieved operational excellence.
  • Balanced security, performance, and cost-efficiency.
  • Achieved 81% data availability.
  • Effective at leading classes on a variety of subjects.

Accomplishments

  • Orchestrated the shift from traditional IT monitoring to a program setup, resulting in 30% faster issue resolution and higher uptime.
  • Developed custom cloud performance benchmarks which led to a 64% improvement in overall infrastructure efficiency and cost savings.
  • Integrated advanced logging and monitoring solutions into the development pipeline, reducing mean time-to-recovery (MTTR) by 20%.
  • Implemented microservices architecture to migrate legacy applications, reducing operational failures by 49% and improving scalability.
  • Automated performance regression testing with Tableau, reducing manual testing workloads by 36% and shortening testing cycles.
  • Facilitated the adoption of Git for version control across teams, improving coding efficiency by 75% through better branch management and collaboration.
  • Led the seamless implementation of DevOps methodologies on standard, improving deployment frequency by 34% and reducing pipeline release errors.
  • Facilitated compliance audits for Lean, leading to 38% fewer non-conformance reports and improved cybersecurity effectiveness.
  • Developed real-time dashboards for monitoring system health, increasing visibility and reducing downtime during peak usage times by 55%.
  • Collaborated with high-level stakeholders to revamp development cycles, resulting in a 23% increase in project delivery success rate.

Affiliations

  • International Council of Nurses
  • International Council on Systems Engineering (INCOSE)
  • The DevOps Leadership Organization (DLO)
  • National Association of Social Workers
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Google Cloud Certified Professionals (GCCP) Community
  • Distributed Systems Computing Consortium (DSCC)
  • International Association of Software Architects (IASA)

Certifications

  • Puppet Certified Professional
  • CompTIA A+ Technician
  • Docker Certified Associate (DCA)
  • Google Cloud Professional DevOps Engineer
  • First Aid/CPR Certified
  • Certified Information Security Manager (CISM)
  • Google Certified Professional Cloud Architect
  • Certified Jenkins Engineer (CJE)
  • TOGAF 9 Certified
  • Project Management Professional (PMP)

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