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Skills

  • Revenue cycle management
  • Team Leadership
  • Business operations
  • Accounts payable / accounts receivable
  • Database administration
  • MS Office
  • General accounting
  • Bookkeeping
  • Workflow planning
  • Team leadership and development

Work Experiences

  • Ensured a smooth transition for the residents into their new surroundings.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Kept track of everything.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Recommendation
  • Actively kept up to date on all relevant state and federal laws and regulations.
  • Planned, organized, supervised, and provided assignments for nursing, technical, office, and biomedical staff.
  • Contributed to and participated in community education projects aimed at increasing public awareness of disease prevention and treatment.
  • Recognized
  • Analyzed facility activities and data to properly assess risk management and improve services.

Summaries

  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Nursing Manager who is passionate about disease prevention and providing high-quality healthcare.
  • With a solid career background and top-notch clinical acumen, I am a caring and passionate healthcare professional.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Billing Supervisor.
  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • Billing Supervisor with 16 years of successful performance reporting and project management experience.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Ambitious
  • Patient-centered, with a passion for metric healthcare and experience working in interdisciplinary teams to assist patients in achieving and maintaining their care goals.
  • Implementing community health systems and assisting individuals with healthcare plans has proven to be successful.

Accomplishments

  • Implemented a real-time billing dashboard that allowed quicker access to key metrics, reducing response times to client inquiries by 19%.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Developed and standardized invoicing templates across departments, reducing disputes and errors in client billing by 74%.
  • Vitals Testing: Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Documentation: Ensured charting accuracy through precise documentation.
  • Vitals Testing: Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Documentation: Documented patient information obtained from intake interviews.
  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Introduced a new escalation management protocol, reducing resolution time for disputed invoices by 82% and enhancing customer satisfaction scores.
  • Patient Transfer: Safely lifted up to 80 pounds and pushed 300 pounds on wheels.

Affiliations

  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • National Healthcare Revenue Cycle Management Association (NHRCA)
  • Global Business Travel Association (GBTA)
  • Finance and Billing Automation Technology Association
  • Jaycees
  • Society of Women Engineers
  • Association of Certified Fraud Examiners (ACFE)
  • Certified Accounts Receivable Professionals of America (CARPA)

Certifications

  • Current CPA certification
  • First Aid/CPR Certified
  • Salesforce
  • Basic Life Support (BLS) Certification system
  • Pediatric Education for Prehospital Professionals (PEPP)
  • ANA Certified in Family Psychiatric & Mental Health NP
  • ANA Certified in Acute Care
  • Accounts Receivable Excellence Certificate
  • PNCB Certified Acute Care Pediatric Nurse Practitioner
  • Google Certified Professional Cloud Architect

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