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Skills

  • Strong organizational skills
  • Vendor invoice processing
  • Tax reporting
  • Management accounting
  • General ledger accounting expertise
  • Financial statement analysis
  • Billing audit documentation
  • Accounting remittances
  • General accounting
  • Payment processing

Work Experiences

  • Answered client billing related calls and emails with same-day resolution for 45% of issues, contributing to increased customer satisfaction.
  • Looked for industry trends on social media and through online sources.
  • Communicated with vendors and contractors.
  • Adjusted customer payment plans.
  • Analyzed and verified billing data entered by fellow team members, catching errors before end-of-month reports were finalized.
  • Checked billing statements for accuracy, ensuring compliance with company policies and reducing processing errors by 11%.
  • Answered client billing calls and emails.
  • Completed setup within 18 months.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Collaborated with the accounting team to review accounts receivable, resulting in a 66% increase in overdue payment collections.

Summaries

  • Focused, committed, and adept at quickly identifying errors and mitigating losses.
  • Achieved results in framework.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Accounting systems and related computer software programs, such as Microsoft Excel and Workday, are second nature to me.
  • Adept at overseeing invoice verification.
  • Within Miscellaneous, senior Billing Intern and outstanding performer in team leadership and stakeholder engagement.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.
  • Adept at client auditing.
  • Achieved consistent billing accuracy.
  • Clear understanding of quality assurance and data analysis as well as workflow optimization training.

Accomplishments

  • Communicated regularly with clients to address outstanding balances, reducing overdue invoices by $17 in the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized ServiceNow to streamline the entry and processing of daily billing data across 13 departments.
  • Collaborated with finance in a quarterly review of outstanding balances, contributing to improved.
  • Documented and communicated billing cycle updates to over 12 clients during high-volume cycles, balancing timely payments.
  • Processed 6 manual invoices ensuring accuracy and compliance with audit guidelines.
  • Reduced outstanding A/R by $18 through diligent follow-up and negotiation with clients during monthly reviews.
  • Generated and distributed invoices daily for Asana, which improved payment turnaround by 21%.
  • Supported the resolution of 2 complex billing cases involving Adobe Creative Suite, resulting in improved internal processes.
  • Documented and resolved initiative which led to metric.

Affiliations

  • National Healthcare Collectors Association (NHCA)
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Association of Accountants and Financial Professionals in Business (IMA)
  • Lions Club
  • Association of Certified Billing Specialists (ACBS)
  • Certified Medical Reimbursement Specialist (CMRS) by AMBA
  • Certified Revenue Cycle Professional (CRCP) by HFMA
  • Bachelor of Science in Accounting from framework, 2023
  • American Academy of Professional Coders (AAPC)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • NetSuite Financial User Certification 2017
  • BSA/AML Compliance Certification 2017
  • Certified Payroll Professional (CPP)
  • Certified Revenue Cycle Representative (CRCR)
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Sheets Advanced Level Certification 2021

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