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Skills

  • Supervision
  • Chaplaincy Program Management
  • Stress management techniques
  • Team management
  • Compassionate presence
  • Active listening
  • End-Of-Life Care
  • Process improvement
  • Problem resolution
  • Crisis intervention

Work Experiences

  • Answered 5 calls per 6 months to help customers with their questions and concerns.
  • Achieved 48% higher leadership engagement in community projects.
  • Addressed emotional, spiritual, and ethical concerns.
  • Advised executive leadership on spiritual care policies, ensuring alignment of organizational goals with ethical and faith-based practices, leading to a 49% increase in staff engagement.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Contributed to a 34% decrease in stress-related absenteeism.
  • Conducted 18 months-long spiritual care sessions with military personnel in Portland, known for providing ethical guidance and stress management, with 3 referrals to mental health support services.
  • Transported ServiceNow to 18 months customer locations.
  • Authored 8 sermons and spiritual reflections.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Chaplain Candidate and outstanding performer in stakeholder engagement and quality assurance.
  • Contributed to spiritual formation and disciple-making efforts with success.
  • Committed to fostering a thriving community and guiding people who have been transformed by the gospel.
  • Attended by over 17 personnel.
  • Collaborated effectively with teams.
  • Collaborative team member with proven experience in interdisciplinary care teams, advocating for patient-centered spiritual care plans that address emotional, spiritual, and ethical considerations.
  • Experienced in organizational leadership, ministry program development, and mission-focused strategic planning.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborative team member.

Accomplishments

  • Played a key role in organizing logistical and spiritual resources for disaster recovery during standard, ensuring spiritual care for 2 displaced individuals.
  • Delivered chaplaincy services at Northwind, improving overall patient spiritual wellness scores by 25% through tailored spiritual plans of care.
  • Worked with hospitals and hospice care providers to integrate spiritual care plans for patients coping with terminal illness, which increased positive family feedback by 81%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Organized and conducted weekly prayer services, ministering to a congregation of 11 in a multi-denominational setting, increasing weekly attendance by 70%.
  • Successfully designed and implemented a community care project that increased pastoral visits to at-risk populations by 36% in 2019.
  • Successfully defended dissertation on project management in theological studies at Cedar Works, receiving commendations for advancing research in moral theology.
  • Initiated a pastoral care hotline for individuals suffering from moral injury, resulting in 28% increase in outreach for spiritual consultations within 11 weeks of launch.
  • Created a cross-community interfaith panel involving 4 religious leaders from different traditions, fostering dialogue on ethical leadership that increased interfaith engagement by 38% from 2016 to 2017.
  • Facilitated bi-weekly spiritual retreats for military service members, resulting in 14 attendees reporting significant spiritually-driven personal growth and emotional healing.

Affiliations

  • Parliament of the World’s Religions
  • American Mental Health Counselors Association – Faith-Based Division
  • International Association of Spiritual Care (ISCA)
  • Military Chaplains Association of the USA
  • National Association of Social Workers
  • Rotary International
  • Spiritual Care Association (SCA)
  • American Association of Pastoral Counselors (AAPC)
  • Ecumenical Advocacy Days
  • American Marketing Association

Certifications

  • Ordination Certification from process
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Certificate in Multifaith Spiritual Counseling Summit Group
  • Apple Certified Associate (ACA)
  • Certified Chaplain by the Healthcare Chaplaincy Network (HCN)
  • Advanced Pastoral Counseling Certificate by Cedar Works
  • Certified Grief Counselor (GC-C) through the American Academy of Grief Counseling
  • Board Certified Chaplain (BCC) by the Association of Professional Chaplains (APC)

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