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Skills

  • Public and media relations
  • Employee retention strategy
  • Internal brand ambassador program management
  • Crisis communication planning
  • Communication dashboard creation
  • P&L Management
  • Communications tool adoption
  • Relationship management
  • Employee recognition program management
  • Employee communications

Work Experiences

  • Devised and implemented favorable pricing structures that balanced the firm's goals with those of the customers.
  • Solicited and publicized program stories from employees to build the company's story.
  • Aligned content with corporate culture.
  • Created, wrote, and revised content for system programs and events.
  • Implemented optimal sales strategies for the Columbus market in order to meet commercial objectives.
  • Promoted the company's vision through announcements and communications, such as category.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
  • Planned and executed events and marketing programs that resulted in 11 times the number of qualified leads that were expected.
  • Achieved framework within 14 months.
  • Achieved 30% higher engagement levels.

Summaries

  • Professional with experience in brand management and social media engagement who is results-oriented and collaborative.
  • Adept at implementing unified communications platforms that reduced email traffic by 58% and enhanced centralized access to corporate updates. Strong knowledge in fostering communication transparency across global teams.
  • Achieved an engagement improvement of 76% after campaign launches.
  • Innovative marketing leader with 5+ years of experience creating outstanding marketing campaigns, content, and collateral using both traditional and innovative strategies.
  • Excited to bring my performance reporting experience to my new position.
  • Achieved a 27% improvement in message delivery effectiveness.
  • Through clear, frequent communication, we were able to increase participation in process events by 11%.
  • Accomplished in managing comprehensive communication audits, providing leadership with actionable recommendations that improved employee retention and engagement metrics by 60%.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • Recognized on a regular basis for outstanding performance and contributions to the Marketing and Communications industry's success.

Accomplishments

  • Increased participation in mandatory and developmental training by 57% through successful initiative-focused internal campaigns targeting high-impact employee segments.
  • Coordinated internal messaging for cultural diversity and inclusion initiatives, which saw a 59% rise in participation from previously disengaged teams.
  • Documented and resolved initiative which led to process.
  • Increased employee participation in wellness programs by 84%, through targeted awareness campaigns and consistent communications highlighting available support resources.
  • Designed and executed a global employee town hall event for 18 participants, enabling real-time interaction with senior leadership and significantly boosting engagement scores.
  • Implemented a new digital communication tool that achieved 72% user satisfaction, significantly reducing downtime and communication barriers.
  • Designed an employee recognition portal integrated within the company intranet, increasing employee morale and engagement by 82%.
  • Reduced average employee inquiry response times by 24% through automation of frequently asked questions in internal communications.
  • Created a series of leadership development newsletters for mid-level managers, increasing readership by 76%.
  • Collaborated with IT to seamlessly integrate new platforms into internal communication strategy, reducing user training time by 9 hours and improving tool adoption by 72%.

Affiliations

  • Association for Talent Development (ATD)
  • Society for Organizational Learning
  • Association for Supply Chain Management (APICS)
  • Association of Change Management Professionals (ACMP)
  • Internal Communications Professional Network (ICPN)
  • International Employee Experience Professionals Network
  • International Association of Business Communicators (IABC)
  • Society of Human Resource Management
  • Toastmasters
  • Digital Communications and Media Experts Group

Certifications

  • Internal Stakeholder Relations Management Certification by Northwind
  • Strategic Communication Management Professional (SCMP) by International Association of Business Communicators (IABC)
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Internal Messaging Certification by Academy of Business Communications
  • Certified Corporate Communicator (CCC) by Brightline
  • Advanced Communication Techniques Certification by Vantage
  • Certified Business Analysis Professional (CBAP)
  • Corporate Communications Management Certification by Ironclad Systems
  • Public Speaking for Business Leaders Certification by Dale Carnegie Training

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