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Skills

  • Data-Driven Content Optimization
  • Global communication alignment
  • Cross-functional team leadership
  • Employee Engagement Analysis
  • P&L Management
  • Marketing and advertising
  • MS PowerPoint
  • Staff management
  • Bi-weekly newsletter production
  • Communication dashboard creation

Work Experiences

  • Created innovative and targeted collateral to support overall branding objectives.
  • Achieved industry-leading results for procedure customers through spearheaded.
  • Achieved 23% positive feedback.
  • Administered internal communication audits.
  • Developed insights into marketing campaigns in order to evaluate how well they performed in relation to their objectives.
  • Advised product development teams on how to improve products based on customer feedback.
  • Achieved framework within 14 months.
  • Achieved 30% higher engagement levels.
  • Collaborated closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Oversaw marketing projects from conception to completion, including conceptual planning, schedule management, and final execution.

Summaries

  • Adept at managing employee feedback collection and analysis to cultivate positive workplace environments. Translated insights from bi-annual surveys into actionable communications that elevated team cohesion by 21%.
  • Hardworking, results-oriented leader with a track record of project development, team supervision, and campaign improvement.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • Adept at managing employee feedback collection.
  • Clear understanding of quality assurance and performance reporting as well as cross-functional collaboration training.
  • Through clear, frequent communication, we were able to increase participation in process events by 11%.
  • Leader who is articulate and driven, as well as having a high level of energy and an engaging personality.
  • Internal Communications Manager is a multi-talented Internal Communications Manager who is consistently rewarded for planning and operational improvements.
  • SEO content creation, social media audience engagement, and brand management are all skills I have.
  • Internal Communications Manager is a proactive and innovative Internal Communications Manager with 2 years of experience converting sales leads and managing multiple territories.

Accomplishments

  • Worked closely with department heads on talent retention and communication initiatives, decreasing voluntary turnover rate by 27%.
  • Designed an employee recognition portal integrated within the company intranet, increasing employee morale and engagement by 82%.
  • Drove savings of $15 annually by streamlining outdated internal communication tools and moving to a more efficient, digital-first communication platform.
  • Developed a post-acquisition communication strategy that retained 25% of employees during the transition and minimized concerns through clear, frequent messaging.
  • Designed and executed a global employee town hall event for 18 participants, enabling real-time interaction with senior leadership and significantly boosting engagement scores.
  • Collaborated with IT to seamlessly integrate new platforms into internal communication strategy, reducing user training time by 9 hours and improving tool adoption by 72%.
  • Led the implementation of new visual design guidelines for internal platforms, increasing employee interaction with posts and articles by 70%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revamped employee onboarding communications for new hires, improving training completion rate by 45% through clear, accessible messaging.
  • Coordinated internal messaging for cultural diversity and inclusion initiatives, which saw a 59% rise in participation from previously disengaged teams.

Affiliations

  • Jaycees
  • International Association of Administrative Professionals
  • American Society of Association Executives (ASAE)
  • Society of Women Engineers
  • Public Relations Society of America (PRSA)
  • Association for Internal Communication Professionals
  • Association of Change Management Professionals (ACMP)
  • Society for Organizational Learning
  • International Employee Experience Professionals Network
  • Modern Communication Strategy Forum

Certifications

  • Diversity & Inclusion Communications Certification by Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • Digital Workplace Specialist Certification by Digital Workplace Institute
  • SHRM Certified Professional (SHRM-CP)
  • PRSA Accredited in Public Relations (APR) Certification
  • Salesforce
  • CompTIA Security+
  • Internal Communication Certification by Institute of Internal Communication
  • Certified Internal Communicator by International Organization of Internal Communicators
  • Certified Public Accountant

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