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Skills

  • Process improvement
  • Budget allocation analysis
  • Dashboard customization for business reporting
  • Predictive analytics in demand forecasting
  • KPI performance trend analysis
  • Process streamlining and automation
  • Financial report generation for C-suite
  • Customer service
  • Project organization
  • Project timeline tracking

Work Experiences

  • Achieved a $176,000/year cost reduction in operational expenses.
  • Collaborated on redesigning internal reporting modules, improving usability and reducing support tickets filed by 80%.
  • Achieved zero errors in submissions.
  • Restructured procedures in order to create and execute projects in collaboration with Reports Analyst.
  • Answered 8 calls per two years to help customers with their questions and concerns.
  • Collaborated with IT on data migration.
  • Transported ServiceNow to 18 months customer locations.
  • Investigated and conducted research in cross-functional collaboration, data analysis, and cross-functional collaboration.
  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.
  • Coordinated with sales to communicate insights from sales reports, leading to the launch of 9 new initiatives.

Summaries

  • Process Management Analyst with extensive experience in financial, business development, and operations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Consistently improved data accuracy.
  • Reports Analyst with 2 years of successful budget management and workflow optimization experience.
  • With an adaptable approach, he takes steps into new areas.
  • Collaborative Reports Analyst with a focus on integrating data from various departments to generate comprehensive business insights.
  • Creative problem solver with a track record of delivering 37% reduction in data processing time through automation tools.
  • Advanced SQL query writing.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at simplifying complex data for senior leadership.

Accomplishments

  • Applied Tableau for interactive data visualizations, improving decision-making processes by senior leadership by 33%.
  • Compiled and analyzed monthly sales data to identify growth opportunities, resulting in an increase of 60% in overall sales performance.
  • Created complex SQL queries to extract and combine data from 9 different databases, improving analytics capabilities.
  • Collaborated with finance teams to create precise quarterly financial forecasts that improved budget accuracy by 40%.
  • Proactively managed 11 reporting projects simultaneously, ensuring all deadlines were met with 100% accuracy.
  • Documented and resolved process which led to category.
  • Supported cross-functional teams by delivering actionable insights through data analysis, leading to a $127,000 improvement in operational cost reductions.
  • Created dynamic financial models that delivered insights used in the reallocation of budgets across 12 divisions.
  • Worked closely with business stakeholders to develop custom report templates, resulting in a 46% reduction in report revision times.
  • Resolved product issue through consumer testing.

Affiliations

  • American Medical Informatics Association
  • Society of Human Resource Management
  • Software and Information Industry Association (SIIA)
  • American Society of Safety Professionals
  • International Facility Management Association (IFMA)
  • International Institute of Business Analysis (IIBA)
  • American Marketing Association
  • Association for Information Systems (AIS)
  • Association for Supply Chain Management (ASCM)
  • Institute of Internal Auditors (IIA)

Certifications

  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Google Campaign Manager Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certificate in Finance and Data Reporting - Beacon Labs
  • Data-Driven Reporting Professional - Ironclad Systems
  • Certified Marketing Performance Analyst - Meridian
  • ServSafe

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