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Skills

  • Extensive personal network
  • Accomplished manager
  • B to B sales
  • E-commerce solution rollouts
  • Customer lifecycle journey management
  • Strategic account development
  • CRM system implementation and optimization
  • Interpreting sales data for actionable insights
  • Handling inbound and outbound calls
  • Strategic planning

Work Experiences

  • Created and implemented new business opportunities using strategic networking strategies.
  • Increased sales revenues to $2 for metric services by utilizing effective negotiating skills.
  • Cut three years spending by 10% by using Microsoft Excel to create effective budgets.
  • Managed a team of 16 people who sold category products and services worth more than $17.
  • Established long-term business growth by building relationships with customers and the community.
  • Developed and implemented new online marketing strategies that resulted in a 15% increase in sales.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 8%.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.

Summaries

  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Achieved 69% growth in market share.
  • Over a 18-year career, I've built a strong track record as a performance-oriented sales leader.
  • Successful Sales Manager with 17 years of experience in developing and increasing process sales.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved a 31% improvement in underperforming SKUs.

Accomplishments

  • Collaborated with team of 11 in the development of procedure.
  • Led cross-functional projects with the marketing team, optimizing joint promotional initiatives and boosting monthly sales by 59%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed pricing strategies that increased average deal size by 34% and improved overall sales volume.
  • Helped to design B2B selling packages that improved customer engagement by 62%, securing high-value contracts worth $6.
  • Assisted in managing inbound and outbound calls, resolving customer inquiries, and increasing client satisfaction scores to 79%.
  • Initiated proactive cold outreach, generating new sales relationships and closing 10 deals within one year, surpassing targets by 77%.
  • Developed personalized sales pitches and follow-up schedules, resulting in a 26% conversion rate increase for the top-tier client segment.
  • Coordinated post-sales support for clients, enhancing client satisfaction and leading to a 28% improvement in contract renewals.
  • Achieved 60% customer satisfaction rate through personalized client engagement and feedback implementation.

Affiliations

  • Association of Professional Sales (APS)
  • American Society of Safety Professionals
  • International Association for Contract and Commercial Management (IACCM)
  • Salesforce Sales User Group Seattle
  • International Association of Administrative Professionals
  • Chamber of Commerce Business Networking Events in Portland
  • Freemason
  • American Marketing Association (AMA)
  • International Council of Nurses
  • Rotary International

Certifications

  • Facebook Blueprint Certification for Advertising & Sales
  • Digital Sales Certification from Google Skillshop
  • Tableau Desktop Specialist Certification
  • Salesforce
  • Certified Customer Relationship Management (CRM) Professional from Cedar Works
  • Certified Public Accountant
  • SPIN Selling Certification
  • Project Management Professional (PMP) by metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Negotiation Expert (CNE) by Real Estate Institute of Canada

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