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Skills

  • 9 WPM typing speed
  • Project Planning
  • Office management
  • Program files maintenance
  • Transcription and dictation
  • Accounting familiarity
  • Regulatory compliance
  • Writing reports
  • Meeting arrangements
  • AP/AR proficiency

Work Experiences

  • Provided category software support and training to the entire office, including troubleshooting and optimization.
  • Improved customer service ratings by 8% by training 6 new employees on proper phone handling techniques.
  • Wrote extremely precise internal and external letters and memos.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Created a new data management system that reduced data retrieval time by 10%.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Conducted research in order to collect and record metric information.

Summaries

  • QuickBooks expert with exceptional performance reporting and typing abilities.
  • Expert at multitasking in a fast-paced environment.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • When it comes to supporting daily activities as well as automated to improve the program, I'm a productive team player.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 4 years of service.
  • Production Secretary with 4 years of experience assisting with category program coordination and implementation.

Accomplishments

  • Responsible for archiving scripts and production documentation using Jira, ensuring quick retrieval and enhancing version control accuracy.
  • Created and maintained a production schedule template, optimizing calendar tracking and cutting time spent on manual updates by 53%.
  • Assisted producers with managing production logistics for program, overseeing 3 team members and coordinating with 15 department heads.
  • Tracked Asana, leading to a 16% increase in project milestone adherence and timely delivery.
  • Successfully reconciled production petty cash of up to $11 per week with zero budget variances over 14 production cycles.
  • Regularly liaised with the marketing team to ensure integration of production materials and media assets into promotional campaigns.
  • Designed a new check-in protocol for cast and crew that decreased bottlenecks and improved organization by 76%.
  • Collaborated with the Production Coordinator to streamline daily shot lists and call sheets, resulting in a 29% decrease in errors across departments.
  • Worked collaboratively with 12 department heads to stay updated on production status and proactively solve logistical challenges.
  • Engaged with the crew to compile and submit timesheets for 13 team members, improving payroll accuracy and reducing payroll discrepancies by 15%.

Affiliations

  • American Medical Informatics Association
  • Society of Motion Picture and Television Engineers (SMPTE)
  • Association for Talent Development (ATD)
  • National Association of Production Executives
  • Toastmasters
  • Film Independent
  • Screen Actors Guild (SAG)
  • Process
  • Production Guild of America
  • Production Managers Guild

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Associate in Project Management (CAPM) - Project Management Institute (PMI)
  • Apple Certified Associate (ACA)
  • Certified Payroll for Film and TV Production Professional – process
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Permits and Location Management for Film Certification – program
  • Production Safety and Health (PSH) Certified – standard
  • Certified Digital Production Technician (CDPT) – process
  • Entertainment Business Certificate – method

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