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Skills

  • Project management
  • Continuous quality improvement (CQI)
  • Seasoned in medical clinical procedures
  • Cultural competence
  • Stakeholder relationship management
  • Data analysis for program improvement
  • Government relations and policy navigation
  • Trauma-informed care
  • Child development expertise
  • Multidisciplinary team collaboration

Work Experiences

  • Achieved results in just 2 months.
  • Achieved results over one year.
  • Achieved results based on post-program assessments.
  • Allocated resources effectively.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Increased patient satisfaction by 10% within the past year.
  • Chaired weekly family case conferences.
  • Achieved timely interventions for at-risk children.
  • Achieved results within 7 months.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Family Director is a multi-talented Family Director who is consistently rewarded for planning and operational improvements.
  • Entry-level Pharmacy Manager with exceptional cross-functional collaboration and budget management knowledge.
  • Achieved positive behavioral changes in children over 3 years.
  • Accomplished Family Director with 8+ years of experience.
  • Adept at fostering trusting relationships with families, crafting support plans that resulted in 29%-reduced household conflicts, improving overall family wellbeing.
  • Exceptional communicator and proven problem solver.
  • Achieved a 32% improvement in youth literacy rates.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.
  • Achieved Top Performer recognition for program excellence by leading initiatives that enhanced family connections and achieved positive behavioral changes in children over 9 years.

Accomplishments

  • Trained 6 staff members on the delivery of emotional and behavioral skill-building programming for children and families.
  • Coordinated family-based programs reaching 4 individuals on topics such as child development and building emotional resilience.
  • Successfully developed a kinship care support network that expanded family support access by 47%.
  • Designed comprehensive care plans that helped at-risk families access critical services, resulting in a stabilization rate of 83% over three years.
  • Designed targeted support programs aimed at underserved populations, increasing participation by 77%.
  • Collaborated with team of 11 in the development of program.
  • Led cross-functional teams to create customized action plans for high-risk families, decreasing family instability by 29%.
  • Resolved product issue through consumer testing.
  • Expanded access to family support resources by 16%, through strategic partnerships with local community organizations.
  • Facilitated the transition of children from foster care back to family settings with 73% success rate in long-term family reunification.

Affiliations

  • Family Support America
  • Lions Club
  • Prevent Child Abuse America (PCAA)
  • American Marketing Association
  • International Council of Nurses
  • National Parent Teacher Association (PTA)
  • Zero to Three: National Center for Infants, Toddlers, and Families
  • American Medical Informatics Association
  • National Council on Family Relations (NCFR)
  • Society of Women Engineers

Certifications

  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Parenting Facilitator – initiative
  • Family Development Credential (FDC) – Lakeside Partners 2024
  • First Aid/CPR Certified
  • Certified Home and Family Life Coach – system
  • Mandated Reporter Training Certification – Oregon
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)

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