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Skills

  • Business operations
  • MS Office
  • Relationship development
  • Conflict resolution and team building
  • Process improvement
  • Food plating and presentation
  • Kitchen staff coordination
  • Scheduling
  • KPI-driven performance assessments
  • Kitchen equipment operation and maintenance

Work Experiences

  • Organized and managed food service training for employees to learn about strategic planning, performance reporting, and quality assurance.
  • Plan and designate shifts and hours for 18 employees' schedules.
  • Conducted training over 9 military cycles.
  • Developed a comprehensive training program.
  • All kitchen staff was hired and managed by me.
  • Achieved zero foodborne illnesses.
  • Analyzed food consumption patterns.
  • Delivered tailored meal solutions for high-intensity activities.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Brought operations into compliance with ITIL.

Summaries

  • Achieved a 81% safety and sanitation score improvement.
  • Trained in food preparation and handling, inventory management, and customer service.
  • Achieved exemplary adherence to health and food safety standards.
  • Efficient Senior Food Operations Sergeant with over 4 years of experience in program and category service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience.
  • Team leadership and data analysis, a well-rounded leader with a talent for supervising employees.
  • Maintain budget controls and coverage requirements in order to meet business objectives and provide excellent process support.
  • Achieved zero foodborne illness cases.
  • Achieved President's Club for exceptional operational performance.
  • Senior Food Operations Sergeant is a multi-talented Senior Food Operations Sergeant who is consistently rewarded for planning and operational improvements.
  • Accomplished in collaboration with nutritionists to deliver balanced and tailored meal solutions, ensuring dietary needs of over 7 troops are met with precision.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined workflows across food preparation teams, reducing preparation time for large-scale events by 43%.
  • Prepared meals for service members during field exercises by coordinating portable kitchens, ensuring continuous meal service in harsh conditions.
  • Collaborated with team of 6 in the development of program.
  • Revamped daily meal service operations, leading to a 25% increase in team productivity and faster meal distribution for 3 personnel.
  • Documented and resolved standard which led to initiative.
  • Led nutritional planning efforts for high-altitude conditions, integrating caloric efficiency and maintaining troop health throughout 9 expeditionary missions.
  • Introduced energy-efficient cooking techniques, reducing kitchen resource consumption by 46% while maintaining meal quality.
  • Built relationships with food suppliers to secure high-quality ingredients while negotiating a 25% reduction in pricing on bulk orders.
  • Trained over 15 food service personnel in best sanitation and operational practices, reducing contamination incidents by 64%.

Affiliations

  • International Food Service Executives Association (IFSEA)
  • Advanced Culinary Skills Training Program (US Military)
  • Freemason
  • Member, Army Quartermaster Corps Regimental Association (AQCRA)
  • American Marketing Association
  • National Restaurant Association (NRA)
  • Committee on Military Nutrition Research (CMNR)
  • Sustainable Foodservice Association
  • National Safety Council (NSC) – Foodservice Safety Programs
  • American Society of Safety Professionals

Certifications

  • Certified in Foodservice Management (CFSM)
  • ServSafe Allergens Certification
  • Foodservice Management Professional (FMP) Certification
  • Leadership and Management in Food Service (LMFS) Certification
  • ServSafe
  • Certified Nutrition Specialist (CNS)
  • Cisco Certified Network Associate (CCNA)
  • Allergen Awareness Certification
  • Safe Food Handler Certification
  • Food Safety Modernization Act (FSMA) Certification

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