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Skills

  • Communication skills
  • MS Office
  • Food handling procedures
  • Color correction
  • Task prioritization
  • Problem-solving abilities
  • Attention to detail
  • Dishwashing Equipment Operation
  • Artwork review
  • Bindery and imposition

Work Experiences

  • Consistently processed 4 items per hour.
  • Assisted in rearranging storage spaces.
  • Adhered to cleaning and sanitation protocols.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in rearranging storage spaces to maximize efficiency, saving an additional the past year per week on supply retrieval.
  • Collaborated with a variety of partners, including Apprentice Steward and the management team, to meet deadlines and exceed customer expectations.
  • Addressed service and quality issues.
  • Collaborated with kitchen staff to ensure timely and accurate delivery of meals to over 18 guests daily.
  • Addressed team concerns.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Analytical Apprentice Steward skilled in conducting inventory audits and offering improvements in stock control, reducing overstock issues by 58%.
  • Catered to framework guests.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adhered to safety and client expectations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Highly skilled in a variety of graphics design software programs.
  • Achieved a waste reduction of 50%.
  • Apprentice Steward with strong process improvement skills, cutting dishwashing times by 66% while improving overall cleanliness with new procedures.
  • Pursuing a challenging new role that will allow me to put my 5 years of experience to good use.
  • Customer-oriented Apprentice Steward with experience resolving guest concerns, improving customer satisfaction scores by 72% in a timely manner.

Accomplishments

  • Assisted catering team in setting up buffet and plated meal services for events, achieving a 68% improvement in guest satisfaction scores.
  • Optimized staff scheduling through collaboration with other departments, increasing shift coverage by 21% during peak periods.
  • Supported team in maintaining health and safety compliance, contributing to a Lean-level on the 2018 inspection.
  • Collaborated with the dishwashing team to maintain continuous workflow during high-capacity service periods, minimizing downtime.
  • Led a team of 12 stewards in preparing for events, resulting in 54%-faster setup times and positive client feedback.
  • Mentored new stewards on safe and efficient procedures, improving onboarding efficiency and reducing training time by 47%.
  • Instrumental in achieving Six Sigma for sanitation standards, ensuring operations passed without infractions in 2021.
  • Assisted in rearranging storage spaces to maximize efficiency, cutting supply retrieval time by two years weekly.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with management to adjust supply order quantities seasonally, reducing excess stock by 84% without impacting service levels.

Affiliations

  • Project Management Institute (PMI) Hospitality Community
  • National Recycling Coalition (NRC)
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • Certified Hospitality Supervisor (CHS)
  • Society of Women Engineers
  • Dining Etiquette and Service Professionals Association (DESPA)
  • Certified Kitchen Stewarding Professional
  • Rotary International
  • US Green Building Council (USGBC) – LEED for Hospitality

Certifications

  • ServSafe Food Handler Certification
  • ServSafe
  • Inventory and Waste Management Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Hospitality Supervisor (CHS), Northwind
  • CompTIA Security+
  • Preventing Cross Contamination Training - Ironclad Systems
  • CompTIA A+ Technician
  • NSF HealthGuard Certification

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