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Skills

  • Mail handling
  • Recruitment
  • Document management systems
  • Data organization and filing systems
  • Data entry
  • Digital transformation in HR processes
  • Customer service for internal staff
  • Detail-Oriented Documentation
  • Scheduling
  • Process improvement

Work Experiences

  • Actively participated in employee engagement activities.
  • Assisted in company-wide training initiatives.
  • Coordinated subordinates' and staff's work activities in the areas of employment, compensation, labor relations, and employee relations.
  • Assisted with 401(k) contributions.
  • Created and maintained weekly HR reports for senior management, ensuring decisions were based on the latest data trends.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Contributed to a 18% rise in productivity.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Used Microsoft Office Suite to create monthly, weekly, and daily logs.
  • Collaborated with department heads to update HR policies.

Summaries

  • Addressed employee benefit concerns quickly.
  • Consistently maintained a high level of discretion in handling confidential employee data, ensuring compliance with all legal and security standards.
  • Human Resources Office Assistant is a multi-talented Human Resources Office Assistant who is consistently rewarded for planning and operational improvements.
  • Achieved a 20% compliance rate.
  • Conducted open enrollment sessions.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Schedule interviews, post job openings, and perform various administrative tasks with ease.
  • Continuously updated employee records.
  • Collaborated with department heads.
  • Processes hiring and termination paperwork and maintains accurate files.

Accomplishments

  • Spearheaded updates to the existing attendance tracking system, reducing absenteeism by 80% within one year.
  • Executed administrative HR strategies to improve worker satisfaction, reflected through an increase in retention rate by 31% in 2018.
  • Worked with department managers to schedule training, which led to an overall improvement in employee skill development by 65%.
  • Conducted exit interviews and compiled feedback reports that were used to identify key areas for improving employee retention.
  • Worked closely with management to schedule interviews, coordinate candidate travel, and organize onsite assessments, increasing interview completion rates by 21%.
  • Provided exceptional customer service responses to employee HR inquiries, improving employee feedback scores by 47% in 2020.
  • Partnered with cross-functional teams to coordinate and set up employee engagement events that increased overall satisfaction by 60%.
  • Played a key role in arranging on-site training sessions for 6 team members, ensuring all objectives were met within the set timeframe.
  • Resolved product issue through consumer testing.
  • Drafted and distributed internal HR communications, consistently ensuring clarity and adherence to company branding standards.

Affiliations

  • International Public Management Association for Human Resources (IPMA-HR)
  • Human Capital Institute (HCI) Member
  • Toastmasters
  • State-based SHRM affiliation (e.g. Texas SHRM)
  • Lions Club
  • Association for Talent Development (ATD)
  • National Association of Women Human Resources (NAWHR)
  • Society of Women Engineers
  • National Association for Healthcare Recruitment (NAHCR)
  • American Society for Healthcare Human Resources Administration (ASHHRA)

Certifications

  • Advanced Employee Benefits Certification
  • Certified Administrative Support Professional (CASP)
  • Certified Payroll Professional (CPP)
  • Certificate in Employee Benefits & Welfare Programs
  • Advanced Microsoft Excel for HR Professionals
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • HR Metrics & Human Capital Analytics Certification
  • CompTIA Security+
  • Certified Human Resources Assistant (CHRA)

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