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Skills

  • Office administration
  • Sorting and labeling
  • Relationship development
  • First Aid/CPR
  • Task prioritization
  • Budgeting for HR-related programs
  • Maintaining files
  • Scheduling
  • Business Administration
  • Mail handling

Work Experiences

  • Collaborated with department heads to update HR policies.
  • Assisted in developing onboarding materials, leading to a 84% increase in new hire satisfaction within 2018.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in developing onboarding materials.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping were among the administrative tasks I performed.
  • Actively participated in employee engagement activities, helping cultivate a work environment that led to a 20% rise in productivity.
  • Acted as a mediator.
  • Compensation, benefits, and performance management systems, as well as safety and recreation programs, were all administered by me.
  • Coordinated internal transfer applications and ensured data between departments remained accurate and in compliance with company standards.

Summaries

  • Cultivated a positive work environment.
  • Within Human Resources, senior Human Resources Office Assistant and outstanding performer in client relations and strategic planning.
  • Collaborated on developing onboarding materials, leading to a 16% improvement in new hire satisfaction in just 2015.
  • Human Resources professional with 7 years of experience in HR roles.
  • Achieved a 20% compliance rate.
  • Created easily accessible digital materials.
  • Continuously updated employee records.
  • Addressed 401(k) questions.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Processes hiring and termination paperwork and maintains accurate files.

Accomplishments

  • Created job advertisements and ensured compliance with EEO guidelines before posting to 10 job boards.
  • Orchestrated new-hire orientation sessions, effectively integrating 8 new employees, reducing time-to-productivity by 72%.
  • Spearheaded updates to the existing attendance tracking system, reducing absenteeism by 80% within one year.
  • Tracked employee queries and requests through a centralized system, improving resolution turnaround time by 15%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported payroll and benefits administration for 18 employees, ensuring accuracy of processing and compliance with company policies.
  • Ensured HIPAA compliance while managing sensitive employee data, safeguarding the privacy of 9 personnel.
  • Partnered with cross-functional teams to coordinate and set up employee engagement events that increased overall satisfaction by 60%.
  • Collaborated with leadership on updating and implementing HR policies, reducing policy breaches by 32% in 2024.
  • Managed job postings across 18 online platforms, increasing qualified applicant flow by 35%.

Affiliations

  • Toastmasters
  • National Association of African Americans in Human Resources (NAAAHR)
  • HR/Talent Management Professional Development Courses (OSHA)
  • Leadership Institute Member (SHRM Chapter)
  • HR Certification Institute (HRCI) Membership
  • National Association of Social Workers
  • Employee Assistance Professionals Association (EAPA)
  • Certified Compensation Professional (CCP) Membership
  • Association of Information Technology Professionals
  • Association for Talent Development (ATD)

Certifications

  • Talent Acquisition Specialist (TAS) – Northwind
  • HR Audits and Compliance Certificate
  • Workforce Analytics Certification from Brightline
  • HR Law Compliance Specialist Certificate
  • Certificate in Employee Benefits & Welfare Programs
  • Certified Business Analysis Professional (CBAP)
  • CIPD Level 3 Certificate in Human Resource Practice Portland
  • HR Generalist Certificate from Northwind
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)

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