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Skills

  • Performance Tuning
  • Resource allocation
  • Programming
  • Network development and administration
  • System improvements
  • Product development
  • Analytics
  • Proficient in French
  • Troubleshooting
  • Workflows and queries

Work Experiences

  • Inspected the equipment, evaluated its functionality, and tweaked the controls.
  • Handled initiative technological issues for assigned projects, resulting in a 14% increase in customer satisfaction.
  • Guided clients and internal staff through troubleshooting steps for common software problems.
  • Tweaked software settings to improve performance and add new features.
  • Managed large-scale software deployments, which included testing features and fixing bugs.
  • Worked closely with global customers across 8 time zones to resolve process issues.
  • Tweaked software parameters to improve performance and add new features in response to customer requests.
  • Collaborated with the software team to create the Functional Requirement Document.
  • Coach and mentor members of my team.
  • Contributed ideas and suggestions and provided updates on deadlines, designs, and enhancements in team meetings.

Summaries

  • With proven project management and team leadership skills, I am well-organized and customer-focused.
  • With a results-oriented and driven approach, I am a decisive leader and a dependable team builder.
  • Effective coach and mentor who is dedicated to leading gifted teams.
  • DUPE- Experienced software engineer and application developer with more than 3 years of experience.
  • Clear understanding of budget management and quality assurance as well as client relations training.
  • In search of an opportunity to provide excellent, clean code in a collaborative setting.
  • Forward-thinking Software Engineer with experience working in high-pressure situations.
  • Senior Software Engineer who is well-versed in program development.
  • Years of progressive experience 9+
  • Strengths in strategic planning and performance reporting backed up by Computers Software training.

Accomplishments

  • Designed and optimized microservices architecture handling 18 million concurrent users with zero downtime during peak transaction periods.
  • Software Development: : framework program Requirements Analysis: : procedure metric
  • Drove adoption of DevOps practices, accelerating feature delivery and reducing operational workloads by 6 hours per week.
  • Program Requirements: Wrote program requirements which succeeded in framework.
  • Collaborated cross-functionally to identify and resolve service downtime, achieving 3% improvement in service availability.
  • Directed performance optimization efforts for mobile app, cutting load times by 18 seconds and increasing user engagement.
  • Designed and integrated caching strategy that reduced database load by 39%, enhancing overall application performance.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Led team in implementing scalable APIs, facilitating 13 billion API requests per day, improving client integration performance by 73%.
  • Deployed load-balancing strategies to enhance system performance, increasing throughput by 33% during high-traffic events.

Affiliations

  • Cloud Security Alliance (CSA)
  • MongoDB Community Ambassador
  • Cloud Native Computing Foundation (CNCF)
  • ANSI/ISO Software Engineering Standards Committee
  • Jaycees
  • Rotary International
  • Certified Kubernetes Administrator (CKA) Member Group
  • Association for Computing Machinery
  • National Association of Social Workers
  • International Council of Nurses

Certifications

  • Top Secret Security Clearance
  • Apple Certified Associate (ACA)
  • Certified Information Security Manager (CISM) – 2018
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional
  • Certified Big Data Professional - 2024 Lakeside Partners
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certification in Java
  • Certified Business Analysis Professional (CBAP)
  • Certified Business Intelligence Professional (CBIP)

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