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Skills

  • Press release creation
  • Coaching on communication methods
  • Event planning and coordination
  • Community outreach initiatives
  • Associated Press style
  • Cross-departmental collaboration
  • Cultural competency in messaging
  • Operational improvement
  • Organization
  • PR strategy development

Work Experiences

  • Coordinated media interviews for C-suite executives.
  • Built and maintained strong media relationships.
  • Championed the launch of process, which was widely recognized in the industry and generated a 53% increase in key conversions year-on-year.
  • Built and maintained strong media relationships, securing coverage in top-tier outlets such as procedure leading to a 21% boost in brand awareness.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Designed communication protocols.
  • Aligned communication materials company-wide.
  • Had an excellent attendance record and was always on time for work.
  • Championed the launch of procedure.
  • Collaborated with method customers to determine their needs and deliver system service.

Summaries

  • Communications leader specialized in executing media training programs that led spokespersons to a 32% increase in press engagement success rates.
  • Within Miscellaneous, senior Communications Agent and outstanding performer in workflow optimization and performance reporting.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 56% rise in followers.
  • 5-year communications professional experienced in building and maintaining relationships with media outlets, securing extensive coverage in renowned publications.
  • Communications expert skilled in creating PR materials.
  • Communications professional with a strong foundation in event strategies.
  • Achieved results within Miscellaneous.
  • Communications Agent with 15 years of successful project management and performance reporting experience.
  • Communication specialist with a proven track record of increasing digital engagement by as much as 47% through targeted social media campaigns and cross-functional coordination.

Accomplishments

  • Directed the communication aspects of product launches, contributing to 85% growth in product awareness and lead generation.
  • Resolved product issue through consumer testing.
  • Created a communication strategy that aligned with corporate goals, increasing overall brand awareness by 56% in 2020.
  • Launched a podcast series to highlight corporate social responsibility initiatives, achieving over 13 downloads in two years.
  • Authored and distributed a monthly newsletter, increasing internal stakeholder understanding of key business updates by 38%.
  • Coordinated multi-channel PR campaigns, leading to a 85% increase in media impressions within 2019.
  • Streamlined event communications through integrated scheduling tools, improving team productivity by 84% during program.
  • Created detailed project plans for media outreach, successfully reaching 8 new markets and enhancing brand visibility.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed concise, clear, and compelling email templates, enhancing client communication and improving overall response times by 65%.

Affiliations

  • National Association of Social Workers
  • American Marketing Association (AMA), Communications & PR Section
  • Institute for Public Relations (IPR)
  • American Marketing Association
  • National Association of Government Communicators (NAGC)
  • Toastmasters
  • National Speakers Association (NSA)
  • Project Management Institute
  • American Medical Informatics Association
  • Advertising Research Foundation (ARF), Communications Leadership Group

Certifications

  • Google Digital Garage: Fundamentals of Digital Marketing (Year)
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Certificate in Crisis Communication - Harbor & Co. - 2024
  • Twitter Flight School Video Badge - 2015
  • Certified Professional in Public Relations (CPPR) - 2022
  • Hootsuite Social Media Marketing Certification – 2022
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect

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