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Skills

  • Cost controls
  • Regulatory compliance
  • Kitchen equipment operation and maintenance
  • Organization
  • Food Cost Control
  • Time management and prioritization
  • Compliance with health and safety regulations
  • Supplier relationship management
  • First Aid/CPR
  • Facilities management in food service

Work Experiences

  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Limited portion sizes and used garnishes to keep food costs down.
  • Contributed to a 31% boost in overall productivity.
  • Decreased ingredient waste by 16%.
  • Decreased food waste by 61%.
  • Checked prices and placed orders for food, kitchen appliances, and supplies.
  • Contributed to a 4% increase in in-house promotions.
  • Achieved $7 in annual savings.
  • Coordinated cross-departmental efforts for catering events.
  • Achieved results over a 16-month period.

Summaries

  • Accomplished in supplier management.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Director of Dining with more than 10 years of experience in food service and progressive leadership.
  • Efficient Director of Dining with over 4 years of experience in initiative and metric service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience.
  • To handle demanding client relations needs while maximizing customer service standards, effectively manage personnel and business operations.
  • Director of Dining is a dynamic Director of Dining with 17 years of experience in providing high-quality food services.
  • Using basic Portuguese skills, build relationships with patrons and employees.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Trained in food preparation and handling, inventory management, and customer service.
  • Maintain budget controls and coverage requirements in order to meet business objectives and provide excellent category support.

Accomplishments

  • Orchestrated company-wide safety training that led to 60% fewer workplace accidents, enhancing overall operational efficiency.
  • Streamlined vendor management processes, reducing delivery schedule variability and increasing the availability of fresh produce by 69%.
  • Successfully opened 12 new locations, managing all components from staffing to vendor relationships while meeting project timelines and budget expectations.
  • Reduced meal preparation times by 20% through process enhancements and staff cross-training, improving service speed during peak periods.
  • Leveraged industry technology Jira to optimize recipe costing, helping maintain consistent kitchen profitability by achieving a 79% food cost reduction.
  • Developed and implemented a new P&L-driven budgeting system that improved year-over-year profitability by 71% while maintaining high guest satisfaction.
  • Consistently exceeded profit margin targets by implementing measures that cut unnecessary operational expenses by 57% and optimizing resource utilization.
  • Reduced food spoilage by implementing a first-in, first-out inventory system, which helped decrease loss by 63% and ensured fresher ingredients.
  • Implemented a waste management system, reducing food waste by 68% and saving the company approximately $9 annually.
  • Designed a comprehensive onboarding program that improved new hire retention by 33% within the first the past year.

Affiliations

  • Project Management Institute
  • Lions Club
  • Les Dames d'Escoffier International (LDEI)
  • International Association of Culinary Professionals (IACP)
  • Society for Foodservice Management
  • Institute of Hospitality
  • Society for Hospitality & Foodservice Management (SHFM)
  • American Medical Informatics Association
  • American Marketing Association
  • Restaurant Facility Management Association (RFMA)

Certifications

  • Executive Leadership in Food & Beverage Management Certification – initiative
  • Certified Special Events Professional (CSEP) - International Live Events Association
  • Google Certified Professional Cloud Architect
  • Certified Nutrition and Wellness Consultant – Northwind
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Hospitality Department Trainer (CHDT) – procedure
  • Salesforce
  • Advanced Food Safety Certification – framework
  • Alcohol Safety Certification – framework

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