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Skills

  • Cross-functional collaboration
  • Operational improvement
  • Sorting and labeling
  • Mail handling
  • 2 WPM typing speed
  • Preventative maintenance scheduling
  • Bookkeeping
  • Customer communication management
  • Supervision
  • Verbal and written communication skills

Work Experiences

  • Coordinated daily schedules of 6 departments.
  • Decreased project lead time by 19%.
  • Coordinated company-wide events.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Achieved compliance with data protection requirements.
  • Assisted with the transition to a digital filing system.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Office Floaters and clients.
  • Conducted note-taking during meetings.
  • Coordinated the daily schedules of 5 departments, ensuring smooth transitions and cross-functionality between teams.
  • Created a more welcoming office environment by ensuring common areas were organized, which boosted client satisfaction in 2023.

Summaries

  • Conducted data analyses for strategic initiatives.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 6 years of excellence in category settings and PMP competencies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Reviewing and assessing processes, as well as implementing continuous improvement initiatives to streamline office operations, is a strong suit.
  • Collaborative Office Floater experienced in vendor relationship management and budget tracking, saving $3 by optimizing resource allocation and achieving cost savings.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Achieved cost savings.
  • Offering a 3 background as well as exceptional process improvement and risk assessment abilities.
  • Typing speed of 14 words per minute.
  • Achieved a 75% improvement in team productivity.

Accomplishments

  • Implemented a digital filing system that reduced manual document handling by 61%, improving overall document retrieval time.
  • Contributed to office-wide policy management, resulting in compliance consistency across 5 key operational areas.
  • Maintained consistent communication with vendors to ensure timely deliveries, reducing supply chain delays and enhancing office readiness by 48%.
  • Developed and maintained a comprehensive task-tracking system, enhancing project visibility and improving completion rates by 28%.
  • Assisted in the execution of office compliance audits, ensuring adherence to corporate procedures and reducing process inefficiencies by 34%.
  • Coordinated the schedules of 2 department heads, optimizing meeting alignment and reducing schedule conflicts by 64%.
  • Provided real-time administrative support during internal events, ensuring operational flow and enhancing attendee satisfaction.
  • Implemented a knowledge-sharing platform that improved inter-departmental communication and reduced the need for redundant meetings by 27%.
  • Organized office swap initiatives across 16 departments, leading to an increase in on-demand staffing flexibility by 27%.
  • Liaised between the executive team and administrative staff, improving communication flow and reducing project bottlenecks by 72%.

Affiliations

  • Participant in the local Atlanta Administrative Professionals Network for peer learning and professional growth.
  • Member of the Office Productivity Solutions group specializing in office technology implementation.
  • Association for Computing Machinery
  • Participated in budgeting and financial management courses offered by American Institute of Professional Bookkeepers (AIPB).
  • Certified Professional in Business Process Management, awarded by process.
  • Toastmasters
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Member of the International Customer Service Association (ICSA) to enhance service and support functions.

Certifications

  • Notary Public License
  • Certified Administrative Professional (CAP)
  • ISO 27001 Data Security Certification
  • Data Privacy Fundamentals Certification
  • Certified Public Accountant (CPA)
  • Event Management Certificate – process
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant

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Rachel B.Applying for grad programs.

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Sheila J.Helped me get my first job!

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