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Skills

  • Automated testing frameworks
  • Manual and exploratory testing
  • Regression testing strategies
  • Requirement analysis and validation
  • Vericode experience
  • Continuous integration/continuous deployment (CI/CD)
  • Project organization
  • Agile/Scrum Methodologies
  • Defect monitoring
  • Multi-platform testing

Work Experiences

  • Worked effectively with process and initiative departments on software defects and method issues, collaborating closely to develop innovative solutions.
  • Coordinated testing efforts for category project.
  • Aided in the successful launch of 11 major product updates.
  • Designed and executed smoke tests for 17 rapid releases, ensuring quick identification of show-stopping issues and preventing future rollbacks.
  • Coordinated testing efforts for standard project, garnering recognition with the Employee of the Year for reducing time to market by 13 weeks.
  • Achieved consistent 22% defect closure rate.
  • Communicated issues affecting system to management.
  • Automated key functional tests.
  • Confirmed that requirements were fully met.
  • Coordinated user acceptance tests in Phoenix, working directly with end-users to confirm that requirements were fully met.

Summaries

  • Achieved 68% sprint defect reduction.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Authored and maintained detailed test documentation, including bugs reported via program, ensuring transparent and actionable feedback for development teams.
  • Collaborated across departments.
  • Collaborated with cross-functional teams.
  • Coached new QA engineers on best functional testing practices.
  • Functional Test Analyst with 18 years of successful quality assurance and data analysis experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Collaborated on sprint iterations.
  • Achieved 67% improvement in test process optimization.

Accomplishments

  • Resolved product issue through consumer testing.
  • Reduced production issues by 43% by collaborating with DevOps and release management teams to better troubleshoot and perform effective root cause analysis.
  • Contributed to method transition initiative, leading to smoother integration and faster adoption by lowering defect rates by 14 defects.
  • Integrated automated testing tools like Asana to improve functional testing speed by 37%, allowing faster product launches.
  • Documented and resolved initiative which led to process.
  • Led the identification and documentation of category during regression testing, resulting in a significant 2-saving solution.
  • Orchestrated User Acceptance Testing (UAT) sessions for HubSpot platform, ensuring all business requirements were met and verified.
  • Served as the primary point of contact for defect triaging efforts during method, ensuring timely prioritization and resolution.
  • Collaborated across departments to test Microsoft Excel upgrades, catching 7 high-priority defects before they impacted end users.
  • Drafted comprehensive test plans and scripts for HubSpot, improving accuracy in defect detection by 22%.

Affiliations

  • Test Management Forum (TMF) Engagement
  • International Association of Testers for Workday
  • American Marketing Association
  • Continuous Delivery Foundation (CDF) member
  • Testing Cup Competitor 2024, Raleigh
  • Freemason
  • DevOps Institute Member 2023
  • International Association of Administrative Professionals
  • Task Force for Software Testing Standards in the Midwest
  • TechWell Community Contributor

Certifications

  • ISTQB Certified Mobile Application Testing Professional
  • Microsoft Certified Systems Engineer (MCSE)
  • ISTQB Certified Model-Based Tester (CTFL-MBT)
  • First Aid/CPR Certified
  • ISTQB Advanced Level Test Automation Engineer
  • Certified SAFe 5 DevOps Practitioner
  • Certified Public Accountant (CPA)
  • Certified Load Testing Specialist with Workday
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified: Azure Fundamentals

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