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Skills

  • Documentation skills
  • Root Cause Analysis for Critical Defects
  • Load and Performance Testing
  • Database/SQL querying for validation
  • Process improvement
  • Metric equipment
  • Manual test case preparation
  • Team building
  • Manual and exploratory testing
  • Data-Driven Testing Approaches

Work Experiences

  • Clarified functional requirements.
  • Anticipated potential testing bottlenecks.
  • Actively contributed to cross-functional teams.
  • Achieved consistent 24% defect closure rate by collaborating directly with developers during sprint cycles.
  • Planned and created test plans for method projects that used system and program technologies.
  • Conducted testing on Jira.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Achieved a 39% reduction in defects post-release.
  • Collaborated directly with developers during sprint cycles.
  • Designed and executed smoke tests for 17 rapid releases, ensuring quick identification of show-stopping issues and preventing future rollbacks.

Summaries

  • Achieved 67% improvement in test process optimization.
  • ServiceNow expert and Salesforce user.
  • Achieved 68% sprint defect reduction.
  • Achieved Outstanding Service Award recognition for exceptional testing coordination.
  • Functional Test Analyst with 18 years of successful quality assurance and data analysis experience.
  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.
  • Strengths in performance reporting and risk assessment backed up by Computers Software training.
  • Functional Test Analyst with 3 years of experience and expertise in dealing with dynamic and complex software systems.
  • Authored and maintained detailed test documentation, including bugs reported via program, ensuring transparent and actionable feedback for development teams.
  • Coached junior QA engineers.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with cross-functional development teams to improve defect prioritization workflows, reducing testing backlog by 79%.
  • Reviewed and analyzed 8 test reports weekly to provide actionable insights for release readiness.
  • Applied risk-based testing approaches to focus attention on critical areas of the software, ensuring higher test coverage for key functionality.
  • Enhanced the consistency of automated test execution by developing data-driven test cases, reducing the occurrence of false negatives by 77%.
  • Executed functional and regression test plans for Power BI, playing a key role in reducing post-release defects by 12%.
  • Drafted comprehensive test plans and scripts for HubSpot, improving accuracy in defect detection by 22%.
  • Led the identification and documentation of category during regression testing, resulting in a significant 2-saving solution.
  • Automated 11% of manual test cases using program, reducing test cycle duration by 4 days.
  • Monitored and maintained test environment integrity, resolving environment-related test failures within one year.

Affiliations

  • Society of Human Resource Management
  • Society of Women Engineers
  • IEEE Computer Society Member
  • DevOps Institute Member 2023
  • Association of Information Technology Professionals
  • American Marketing Association
  • Continuous Delivery Foundation (CDF) member
  • International Software Testing Qualifications Board (ISTQB) Certification Holder
  • Software Test Professionals Community Membership
  • Society for Software Quality (SSQ) membership

Certifications

  • ISTQB Certified Tester Foundation Level (CTFL)
  • Cisco Certified Network Associate (CCNA)
  • Certified Professional in Requirement Engineering (CPRE) by IREB
  • Certified DevSecOps Engineer
  • Certified Jenkins Engineer (CJE)
  • Certified Automation Test Engineer with system
  • Certified Business Analysis Professional (CBAP)
  • Certified AWS Cloud Practitioner
  • Certified Public Accountant
  • Certified SAFe 5 DevOps Practitioner

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