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Skills

  • Hardware evaluation
  • Team Leadership
  • Document scanning
  • Risk management processes and analysis
  • Team leadership and supervision
  • Supervision
  • Procedure equipment
  • Inspection reviews
  • MS Office
  • Conflict resolution

Work Experiences

  • Obtained windshields and windows for specific makes and models of vehicles, identifying and correcting any defects prior to installation.
  • Provided excellent customer service over the phone and in person when conducting consultations, answering questions, and installing windows.
  • Offered professional auto glass installation services, such as windshield replacement and crack repair.
  • Communicated frequently with product vendors and installation colleagues to determine the best product pricing and item availability.
  • Performed precision pattern-making and glass-cutting to custom-fit replacement windows and cut safety glass according to specified patterns.
  • Achieved a 44% reduction in energy costs for homeowners.
  • Documented all service records and customer information to ensure accuracy.
  • Followed all company policies and protocols, including maintaining a safe and clean driving record to complete delivery services.
  • Advised customers on various glass grades and assisted them in selecting the best glass for their needs.
  • Used Vantage measurement and installation techniques as well as Jira with skill.

Summaries

  • Installed rear glass heating elements and windshield camera equipment with success.
  • Auto Glass Repair expert with experience in installation, repair, and maintenance.
  • Window Installer is a multi-talented Window Installer who is consistently rewarded for planning and operational improvements.
  • Excellent eye-hand coordination and dexterity, as well as a thorough understanding of auto glass materials.
  • With superior technical aptitude, skilled in the safe handling and operation of glass and tools.
  • Professional who is open and honest and has a lot of experience with seals and adhesives.
  • Worked quickly and efficiently to provide quality products to customers to meet estimated installation deadlines.
  • Achieved 7 consecutive years without accidents.
  • Capable of maintaining, installing, and repairing automobiles to the highest standards of quality.
  • Within Miscellaneous, senior Window Installer and outstanding performer in performance reporting and workflow optimization.

Accomplishments

  • Provided expert advice on selection and installation of insulated windows, helping residential projects achieve system and reduce energy consumption.
  • Provided guidance on custom window designs and installation strategies that increased client acceptance rates by 26%.
  • Conducted troubleshooting of challenging installations, resolving potential delays and maintaining a 60% on-time project delivery rate over three years.
  • Reduced project completion time by 26% by optimizing the transportation and organization of installation materials on-site.
  • Successfully managed the installation of windows in process under tight project deadlines, ensuring adherence to budget constraints.
  • Conducted assessments of window conditions during renovation projects, ensuring alignment with both historical preservation guidelines and modern energy standards.
  • Performed final inspections to ensure windows met customer expectations, resulting in a 85% improvement in online reviews for installation quality.
  • Exceeded monthly installation quotas by an average of 47%, contributing to overall department revenue growth of $14,000 annually.
  • Resolved product issue through consumer testing.
  • Used Power BI to remove outdated window units from commercial properties, improving overall energy efficiency ratings by 56% after installation.

Affiliations

  • Program (OSHA) Certified Contractor
  • Building Supply Association Membership
  • Siding and Window Dealers Association of Seattle
  • Society of Human Resource Management
  • International Code Council (ICC)
  • National Fenestration Rating Council (NFRC)
  • Glaziers Union of Columbus
  • Society of Women Engineers
  • North American Contractor Certification (NACC) Program
  • Construction Estimating Institute Membership

Certifications

  • Construction Site Safety Technician (American Contractors Institute)
  • Certified AutoCAD User for Building Design
  • Certified Window Installer (American Window & Door Institute)
  • Forklift Operations Safety Certification
  • CompTIA A+ Technician
  • Residential Construction Superintendent Certificate
  • ServSafe
  • Thermal Performance Installer Credential
  • Window Film Installation Professional Certification
  • PHIUS+ Certified Passive House Builder

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