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Skills

  • KPI Tracking for Performance Improvement
  • Sales pipeline development
  • Competitive Analysis & Market Research
  • Client Onboarding & Follow-Up Best Practices
  • Sales Forecasting & Budgeting
  • High-impact sales presentations
  • Strategic Planning & Execution
  • Post-Sale Follow-up Process Improvement
  • Multilingual Sales Communication Skills
  • Leadership in High-Growth Environments

Work Experiences

  • Built high-trust relationships with third-party finance companies.
  • Achieved a customer referral rate of 46% %.
  • Contributed to a 78% sales increase per visitor.
  • Increased the monthly sales penetration of the dealership.
  • Consistently surpassed sales quotas.
  • Contributed to an uptick in sales in underperforming segments.
  • Achieved dealer certification from process, securing exclusive rights to sell ServiceNow, driving $18 in additional revenue within the first 2024.
  • Acquired and onboarded 12 high-profile fleet clients.
  • Contributed to a 22% increase in sales for 2022.
  • Aligned capacity with demand.

Summaries

  • Accomplished leader with a deep understanding of sales funnel restructuring, leading to a 27% improvement in vehicle deal closure rates and a $7 increase in annual revenue.
  • Consistently recognized for driving customer satisfaction.
  • Customer-centric Senior Sales Executive with a demonstrated ability to reduce customer churn by 19% through relationship-building, client retention strategies, and innovative customer engagement initiatives.
  • Achieved a consistent 35% increase in market share.
  • Achieved 65% revenue gains across all franchised locations.
  • Delivered complex sales strategies.
  • Dedicated to driving forward-thinking sales initiatives.
  • Boosted sales conversions by 27%.
  • Balanced short-term revenue generation with long-term customer loyalty.
  • Achieved a 57% improvement in vehicle deal closure rates.

Accomplishments

  • Conducted regional competitive analysis and customer reviews, which led to a rebranding strategy that boosted customer satisfaction ratings by 71%.
  • Integrated multi-channel sales platforms that combined in-store consultations with online selling strategies, growing dealership’s eCommerce sales revenue by 68%.
  • Developed a dealership-specific strategy for trade-in up-selling that increased vendor management department sales by 31% annually.
  • Led multi-location marketing initiatives, increasing regional brand visibility and contributing to a 69% improvement in showroom foot traffic.
  • Partnered with marketing and product teams to redesign online sales platforms, generating a 32% growth in online leads.
  • Implemented a competitive pricing strategy that balanced market trends with profitability goals, resulting in a 65% increase in margin while maintaining sales volume.
  • Engaged directly with high-net-worth individuals at dealership-sponsored events, cultivating relationships that converted into 15 high-value sales within 6 months.
  • Launched geo-targeted advertising campaigns across social media platforms, resulting in a quarterly sales increase of 82% for high-demand vehicle models.
  • Executed exclusive sales contracts with 10 key clients, strategically driving incremental revenue growth of $9 in 2020.
  • Championed a dealership excellence program that improved sales staff performance, reducing turnover rates by 34% and elevating team productivity.

Affiliations

  • Certified Sales Professional (CSP), Automotive Sales Certification Program
  • Licensed Member, Society of Automotive Analysts (SAA)
  • Delegate, Global Car Dealership and Franchise Summit 2015
  • Active Member, Automotive Digital Marketing Association (ADMA)
  • Associate Membership, Franchise Business Network (FBN)
  • Affiliate Member, Automotive Franchise Technology Council
  • Attendee, Automotive Marketing and Dealership Conference 2022
  • Participant, Executive Leadership Program in Dealership Management, Summit Group
  • Participant, Digital Automotive Sales Technologies Forum
  • Member, Leadership Program for Advanced Sales and Negotiation Strategies, Brightline

Certifications

  • Certified Pre-Owned Vehicle Recondition Specialist - framework
  • Certified Automotive Fleet Manager - program
  • Franchise Dealership Management Certification - framework
  • Certified Sales and Customer Segmentation Specialist - standard
  • Certified Lead Generation Specialist - method
  • Certified Dealership Sales Trainer - Meridian
  • Automotive Excellence Dealer Certification Program - procedure (Year)
  • Mastering the Art of Sales Closing – Franchise Dealership Certification - Tableau
  • Certified Automotive Dealer Appraiser - system
  • Advanced CRM Implementation for Automotive Sales - program

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