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Skills

  • Team management
  • Portfolio Management
  • Advanced leasing strategies
  • Business operations
  • Process improvement
  • MS Office
  • Program equipment
  • Affordable housing programs knowledge
  • MRI accounting software
  • Team building

Work Experiences

  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Compiled maintenance and repair requests for submission to the initiative department and solicited bid proposals from local contractors.
  • Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
  • Ensured that a sufficient number of units were available for sale at all times.
  • Achieved above-market rental rates.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Analyzed and evaluated financial statements on a monthly and quarterly basis.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.

Summaries

  • Accurately projected rental growth.
  • Oversee all aspects of framework buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Championed cross-regional initiatives.
  • Talented professional regarded as a capable leader and committed problem solver.
  • Inspections are organized, issues are resolved, and client relations is delivered.
  • Regional Property Supervisor with 8 years of successful risk assessment and vendor management experience.
  • Achieved a direct rent increase of $3 annually.
  • Clear understanding of risk assessment and performance reporting as well as risk assessment training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to maintaining a high level of occupancy by working with tenants and owners to resolve conflicts.

Accomplishments

  • Monitored financial performance across 18 properties and implemented cost-saving measures, boosting net operating income by $14 within 6 months.
  • Boosted tenant satisfaction by revamping service request turnaround, achieving an average resolution time of 4 hours and receiving a 37% improvement in tenant feedback.
  • Collaborated with team of 13 in the development of system.
  • Resolved product issue through consumer testing.
  • Revised vendor management processes, reducing third-party contract costs by $12 while enhancing service delivery in core property management areas.
  • Collaborated with design and construction teams to develop renovation plans for assets, leading to a 42% increase in property appraisal values post-renovation.
  • Conducted variance analysis and financial forecasting for 5 residential buildings, leading to the successful reallocation of budgets and saving $2.
  • Led cross-functional renovation projects at multiple properties, modernizing 18 units and enhancing rent potential by $7 annually, while staying 79% under budget.
  • Implemented preventative maintenance strategies, decreasing emergency repair costs by 27% and extending the useful life of critical building systems.
  • Orchestrated site inspections and coordinated with contractors for compliance with safety and legal codes, improving building health and safety ratings by 59%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society of Industrial and Office Realtors (SIOR)
  • Affordable Housing Providers Association
  • Project Management Institute
  • Real Estate Women’s Forum Group
  • Institute of Housing Management (IHM)
  • International Association of Administrative Professionals
  • Emergency Management Association of Chicago
  • Society of Women Engineers
  • Real Estate Board of Chicago

Certifications

  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Conflict Resolution Specialist - program
  • Institute of Real Estate Management (IREM) Ethics 800 Course Completion
  • Certified Apartment Manager (CAM) - method
  • Advanced Lease Auditing Certification – procedure
  • Professional Executive Leadership Development Certificate – Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • CompTIA A+ Technician

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