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Skills

  • Development of quality management protocols
  • Change Management
  • Metric equipment
  • Document scanning
  • Cross-departmental communication/problem-solving
  • Relationship development
  • Business operations
  • Problem resolution
  • Able to meet deadlines consistently
  • Report generation

Work Experiences

  • Coordinated resources to meet deadlines.
  • Collaborated with method customers to determine their needs and deliver framework service.
  • Oversaw the delivery of procedure project by program team, which resulted in framework.
  • Consolidated record storage facilities, reducing storage costs by $11 annually and improving file retrieval operations.
  • Transported QuickBooks to 6 months customer locations.
  • Decreased record misfiling incidents by 59%.
  • Audited recordkeeping processes quarterly.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Addressed records compromised during a system failure.
  • Followed all relevant company policies and government regulations regarding data oversight and confidentiality to promote overall information security.

Summaries

  • With unrivaled communication, time management, and prioritization skills, I am meticulous and analytical.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Ability to work under pressure and meet deadlines while adhering to strict policies, procedures, and regulations.
  • Achieved a 16% improvement in document accessibility.
  • Achieved a 28% reduction in document processing errors.
  • Achieved faster access to key documents.
  • Advanced skills in Electronic Document Management Systems.
  • As a dedicated Recordkeeping Specialist, I’ve led training sessions for teams, boosting onboarding efficiency by 33% and enhancing daily records management.
  • Strengths in data analysis and project management backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Defined and implemented KPI tracking for document control processes, improving visibility into compliance performance and setting benchmarks for future projects.
  • Assisted with the integration of the HubSpot file-tracking system, streamlining cross-team collaboration and reducing file-handling errors by 62%.
  • Assisted with closing 4 recordkeeping gaps identified during internal audits, resulting in 78% improvement in regulatory compliance.
  • Created a procedure for ongoing data integrity monitoring, reducing data loss incidents by 58% and streamlining compliance with industry regulations.
  • Assisted with budget planning and managed a document storage budget of 6, reducing overall cost of external storage by 30%.
  • Led migration team for transitioning 12 years of historical data from legacy systems to digital formats, improving overall accessibility and organization.
  • Led a cross-departmental initiative to overhaul outdated policy documentation workflows, resulting in a 85% improvement in turnaround time.
  • Established a centralized record index, making archived files retrievable in under two years and reducing document search overhead by 22%.
  • Coordinated the preparation of process for audits, ensuring that all submissions were 100% compliant with framework standards.
  • Monitored and regularly audited the security of document storage systems, preventing unauthorized access breaches and ensuring 100% compliance with framework.

Affiliations

  • National Association of Government Archives and Records Administrators (NAGARA)
  • Project Management Institute
  • Document Management Association of America (DMAA)
  • Association for Computing Machinery
  • Association of Records Managers and Administrators (ARMA International)
  • Certified Records Retention Analyst (CRRA) Credential
  • International Organization for Standardization (ISO) Certification – Records Management Standards
  • International Council of Nurses
  • Lions Club
  • Association for Supply Chain Management (APICS)

Certifications

  • Enterprise Content Management (ECM) Certification - initiative
  • Google Certified Professional Cloud Architect
  • Certified Information Governance Officer (CIGO) - procedure
  • ISO 15489 Information and Documentation Certification - framework
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP) – PMI (Project Management Institute)
  • CompTIA Network+
  • Certified Mail & Distribution Systems Manager (CMDSM) - program
  • Data Entry Clerk Certification - program
  • Certificate in Enterprise Records Management - process

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