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Skills

  • Customer service
  • Cross-functional team leadership
  • Change Management
  • Process optimization
  • Operational improvement
  • Data classification standards
  • Digital asset management
  • Data encryption and privacy protocols
  • Invoice generation
  • Team management

Work Experiences

  • Assisted with IT application development, application support, system integration, and system administration projects that brought in over $18 per year.
  • HubSpot was delivered to customer locations by me.
  • Was in charge of all tasks delegated to me, including strategic planning and performance reporting.
  • Achieved Innovation Award recognition.
  • Improved the user-friendliness of the process system by providing constant IT support and automated.
  • Audited over 14 historical records.
  • Was in charge of the method, framework, and program improvements, as well as their creation and implementation.
  • Accurately digitized over 2 documents.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Summaries

  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Looking forward to taking on a new challenge with a successful team.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Information Management Coordinator.
  • Results-oriented Miscellaneous professional with client relations, project management, and data analysis strengths.
  • Achieved a 84% improvement in accessibility.
  • Strong technical skills and experience in project management.
  • Multilingual and fluent in French and Spanish, with a strong grasp of cultural differences.
  • 17 years of experience in data governance.
  • Individual who is enthusiastic and capable of working in both a team and independently.

Accomplishments

  • Deployed and customized Microsoft Excel to support health information management practices, which reduced operational inaccuracies by 72%.
  • Led digital transformation projects that resulted in a 48% boost in document retrieval efficiency and compliance with program requirements.
  • Developed custom dashboards for real-time monitoring of data integrity, improving compliance reporting accuracy by 63%.
  • Standardized document naming conventions and metadata management, resulting in 85% improvement in searchability and record accuracy.
  • Decreased manual processing time within records management by 45% by introducing automation tools such as Jira.
  • Piloted a cross-functional initiative for the automation of compliance reviews, shortening audit response times by 26%.
  • Oversaw the migration of 7 records to a cloud-based data solution, achieving a 51% reduction in storage costs and enhanced accessibility.
  • Monitored and ensured adherence to 2022 data privacy updates through in-depth audits, preventing exposure to potential fines or compliance risks.
  • Collaborated with stakeholders across 17 locations to unify records management systems, achieving 23% consolidation without data loss.
  • Created a centralized digital repository that streamlined information retrieval for over 11 corporate users, reducing search times by 78% minutes per task.

Affiliations

  • Certified Information Systems Security Professional (CISSP) by ISC2
  • Certified ScrumMaster (CSM) for team-based project management in document control
  • Member, Electronic Discovery Reference Model (EDRM) Working Group
  • Affiliate Member, International Association of Privacy Professionals (IAPP)
  • Attended, e-Records and Digital Preservation Workshops hosted by Summit Group
  • Certified Data Protection Officer (CDPO), metric
  • Participated in AIIM Best Practice Sessions on Enterprise Content Management (ECM)
  • Member, Society for Information Management (SIM), process
  • Data Privacy Advocate, International Association of Privacy Professionals (IAPP)
  • Participant, Information Governance and Data Governance Forums

Certifications

  • CompTIA Network+
  • Certified Professional in Business Process Management (CPBPM) – ABPMP International
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified: Power BI Data Analyst Associate - Microsoft
  • CompTIA A+ Technician
  • Certified Function Point Specialist (CFPS) – International Function Point Users Group (IFPUG)
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Information Management Professional (CIMP) - Meridian
  • ITIL Foundation Certification - AXELOS

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