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Skills

  • Market trend analysis
  • Customer service
  • Multi-Task Management
  • Advertising
  • Time management and prioritization
  • Kennel cleaning and sanitizing methods
  • Excellent communication
  • Business Strategy
  • Domestic and International Experience
  • Data-driven decision making

Work Experiences

  • Kept track of 14 employees' daily activities and devised plans to address issues that resulted in metric.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 5%.
  • Employees were delegated method daily tasks, which streamlined daily progress and efficiency.
  • Double-checked the data's accuracy and integrity.
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Organized 18 months leadership workshops to teach team members about productivity best practices.
  • Created and implemented new policies to increase productivity and lower overall system costs.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Kept accurate business files, stayed on top of current operations, and met changing needs efficiently.
  • Successfully managed purchasing, sales, marketing, and customer account operations.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Recruiting and training employees at all levels to meet customer and business demands is a strength.
  • Develop strategic business partnerships and relationships.
  • Costs were consistently reduced while profits were increased.
  • With forward-thinking strategies, skilled in maximizing employee performance, customer relations, and business profitability.
  • Customer-focused General Manager with 7 years of experience who is committed to expanding process improvement and risk assessment.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Talented business leader with a track record of successfully directing strategic business plans and forming high-performing teams.
  • To meet customer and business demands, skillfully recruit and train employees at all levels.
  • Optimize long-term success by effectively balancing targets with resources.

Accomplishments

  • Increased
  • Resolved
  • Developed an automated invoicing system through Salesforce that reduced payment processing time by 27%.
  • Documented
  • Expanded product offerings and entered 12 new markets, resulting in a 48% growth in customer base over 6 months.
  • Recorded
  • Won
  • Researched
  • Integrated
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.

Affiliations

  • Rotary International
  • Certified Financial Planner Board Affiliation
  • Leadership Portland Graduate
  • International Council of Nurses
  • Association of Online Marketers (AOM) 2016
  • Association for Computing Machinery
  • SCORE Volunteer Mentor for Entrepreneurs
  • Startup Grind Austin Chapter
  • Association of Freelance Business Owners
  • E-Commerce Entrepreneurs Organization

Certifications

  • Microsoft Office Specialist (MOS) | Microsoft
  • Certified Startup Business Coach - Meridian
  • Certified Financial Planner (CFP) - CFP Board
  • Google Ads Certification, Google
  • Six Sigma Green Belt - Vantage
  • Certified Public Accountant
  • CompTIA A+ Technician
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Financial Modeling & Valuation Analyst (FMVA) - Corporate Finance Institute (CFI)
  • Certified Business Owner (CBO) - Meridian

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