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Skills

  • System equipment
  • Customer service and communication
  • Electrical troubleshooting using oscilloscope
  • Daily cleaning and sanitation
  • Operational improvement
  • CMMS (Computerized Maintenance Management System) utilization
  • Team building
  • Communications
  • Budgets
  • Circuit diagram interpretation

Work Experiences

  • Evaluated operating conditions and made adjustments to improve performance and extend the life of the equipment.
  • Using the category troubleshooting method, I was able to successfully resolve standard issues.
  • Kept an eye on machines while they were running to hear if they were malfunctioning or vibrating excessively, and I adjusted or replaced tools as needed to solve problems.
  • Complied with Lean standards.
  • Achieved 24% faster operation.
  • Looked for storm damage around the property and reported my findings to Lift Technician.
  • Advised Brightline on cost-saving opportunities.
  • Implemented preventive maintenance practices and followed equipment guidelines to reduce downtime.
  • Used measuring tools like gauges and tape measures to identify conforming parts during production.
  • Conducted detailed site inspections and recorded equipment conditions, resulting in a Outstanding Service Award for excellence in safety compliance efforts.

Summaries

  • With a focus on quality and efficiency, well-versed in equipment troubleshooting and repair.
  • Lift Technician with experience dealing with process repairs and framework routine maintenance.
  • Troubleshooting, general plumbing, and minor electrical work are among the responsibilities of this safety-conscious Maintenance Worker.
  • Achieved a first-time fix rate of 51% for complex issues.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Reviewing highly technical documentation to assess scope and develop repair strategy is second nature to me.
  • Individual who is communicative and skilled in cross-functional collaboration and client relations.
  • Strengths in strategic planning and stakeholder engagement backed up by Miscellaneous training.
  • Lifts 17 pounds and efficiently manages job responsibilities to meet deadlines.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Spearheaded the replacement and alignment of critical hoisting machinery for 2 elevators, ensuring efficient operations with 57% less downtime.
  • Improved cost efficiency by conducting custom repairs using in-house resources, lowering costs by 82% without sacrificing quality.
  • Trained 2 technicians on the use of Tableau, reducing error-related malfunctions by 16%.
  • Assisted in the development of customer-focused service agreements, improving client retention by 59% as a direct result of enhanced elevator uptime.
  • Collaborated with finance in the seamless installation of Tableau, minimizing disruption and reducing project timelines by 58%.
  • Utilized advanced oscilloscopes and multi-meters to troubleshoot control-based errors in elevators, reducing overall repair time by 65%.
  • Collaborated with team of 12 in the development of method.
  • Led the modernization of 7 old elevator units to meet Scrum Master standards, allowing for extended use and regulatory compliance.
  • Executed comprehensive system updates that decreased electrical system failure rates by 32% in multiple initiative across Austin.
  • Reduced troubleshooting and repair times through systematic use of documentation and diagnostic tools, enhancing on-site efficiency.

Affiliations

  • American Society of Certified Engineering Technicians (ASCET)
  • Certified Building Commissioning Professional (CBCP)
  • National Fire Protection Association (NFPA)
  • LIFT Bonded Contractor Network
  • Industrial Safety and Hygiene News (ISHN) Safety Network
  • LEED Green Associate through the U.S. Green Building Council (USGBC)
  • Authorized ADA Compliance Specialist - Elevators and Lifts
  • Association for Computing Machinery
  • International Council of Nurses
  • Rotary International

Certifications

  • Certified Traction Lift System Installer
  • Master Technician Certification in Lifts and Escalators
  • Certified Maintenance Manager (CMM) - Elevators
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • PLC Controls Certification for Elevators
  • CompTIA Network+
  • Qualified Signal Person/Basic Rigger Certification
  • NFPA 70e Electrical Safety for Lift Technicians

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