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Skills

  • Solution selling
  • Data-driven decision making
  • Digital marketing collaboration
  • Extensive personal network
  • Client onboarding strategy
  • Performance metrics analysis
  • Trained in consumer marketing
  • Churn reduction strategies
  • Industry networking and leadership
  • Sales processes

Work Experiences

  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Hired, supervised, and coached 6 employees on sales strategies to maximize performance.
  • Established long-term business growth by building relationships with customers and the community.
  • Implemented Jira to streamline category procedures and metric tasks.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Met sales and service targets of $6 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.

Summaries

  • Added $14+ in new business annually.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved sustainable growth in key account segments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Within Miscellaneous, senior Strategic Account Sales Executive and outstanding performer in project management and performance reporting.
  • Successful Sales Manager with 9 years of experience in developing and increasing standard sales.
  • Achieved a 2% market share increase.
  • Skilled in team leadership and capable of streamlining daily activities to increase productivity and sales.
  • Strengths in budget management and cross-functional collaboration backed up by Miscellaneous training.
  • Achieved results within enterprise accounts in 2018.

Accomplishments

  • Exceeded personal sales quota by 79% and contributed to a team-wide goal attainment of 18% during 2024.
  • Streamlined sales processes with Microsoft Excel, decreasing manual tasks by 85% and increasing team efficiency.
  • Reduced customer churn by 62% through targeted relationship management and post-sale support strategies.
  • Developed and facilitated training programs on framework, increasing team closing rates by 30%.
  • Executed upselling and cross-selling strategies within key accounts, growing average deal size by $18.
  • Assumed leadership of a 9-person sales team that exceeded sales quotas by 51% for 2016.
  • Mentored and coached 10 account executives, resulting in a 60% improvement in team-wide productivity and hit rate.
  • Effectively managed 7 high-value accounts, increasing overall territory revenue by $13.
  • Collaborated closely with the product development team to launch program, securing 58% market penetration within 5 months.
  • Transitioned 2 inactive accounts into revenue-generating clients, achieving an increase of $12 in annual sales.

Affiliations

  • National Retail Federation (NRF)
  • American Marketing Association (AMA)
  • Sales Management Association (SMA)
  • International Customer Management Institute (ICMI)
  • National Association of Wholesaler-Distributors (NAW)
  • Inbound Marketing Certification (HubSpot Academy)
  • Salesforce Certified Sales Consultant
  • National Association of Sales Professionals (NASP)
  • Association for Talent Development (ATD)
  • Strategic Account Management Certification (SAMA)

Certifications

  • Apple Certified Associate (ACA)
  • Leadership and Sales Coaching Certification by category
  • Certified Business Analysis Professional (CBAP)
  • Pricing Strategy Optimization Certification by Coursera
  • Customer Centricity Certification by Wharton Online
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Consultative Selling Certification by Miller Heiman Group
  • Value-Based Selling Certification by method
  • Certified Inside Sales Professional (CISP) by AA-ISP
  • Six Sigma Yellow Belt certification

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