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Skills

  • Process improvement
  • Lab result interpretation
  • Bilingual in Portuguese and Mandarin
  • Curriculum development
  • X-Ray Development
  • Life skills development
  • Dosage calculation
  • Occupational testing standards
  • Business operations
  • Patient evaluation

Work Experiences

  • Special incidents, events, and complaints were investigated, provided, and submitted to the Quality Department.
  • Helped visitors check in on time by greeting them and establishing the purpose of their visit.
  • Provided in-home care to children and adults with disabilities.
  • Ensured treatment efficacy by keeping track of treatment regimens.
  • Collaborated and communicated effectively with physicians to ensure client satisfaction and adherence to established standards.
  • Was in charge of coordinating assessments for the employees of the client company.
  • Established guidelines for hiring, promoting, and terminating employees.
  • I've shown that I can lead and motivate excellent healthcare teams.
  • Aided in the resolution and fulfillment of client requests as well as internal operational issues.
  • Was in charge of scheduling patient admissions and discharges.

Summaries

  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Medical Records Assistant with 14 years of successful process improvement and cross-functional collaboration experience.
  • Exceptional at providing individualized care and education to families.
  • Professionally, she is known for being a strong advocate and communicator.
  • Surgical procedures, restocking supplies, and updating electronic health records are all things that she can help with.
  • Expert in all aspects of nursing, with a track record of developing strong nurse leaders who are committed to bettering patient care and delivery models.
  • Registered nurse with over 9 years of experience leading initiatives to improve clinical documentation, clinical processes, and nurses' clinical knowledge.
  • Medical Records Assistant with experience in providing inpatient psychiatric hospital care to at-risk youth.
  • Exceptional knowledge of framework treatments, techniques, and diagnostic procedures as a Critical Care Registered Nurse.
  • Immediate and individualized care is a strong suit of hers.

Accomplishments

  • Improved patient billing process by identifying and correcting incorrect medical records of 14 patients, speeding up payment reimbursement timelines.
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Monitored patients' respiration activity, blood pressure and blood glucose levels.
  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Implementation: Assisted in implementation of new tracking system that resulted in improved patient care.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Collaborated with the IT department to troubleshoot and resolve system errors in the EMR, improving system uptime by 65% hours monthly.
  • Developed and presented weekly status reports on medical records processing, gaining recognition from management for improving departmental communication.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Enhanced coordination between medical records and billing staff, increasing claim approval rates by 43% year-on-year.

Affiliations

  • Medical Records Association of Seattle
  • National Association of Medical Staff Services (NAMSS)
  • Health Information Technology for Economic and Clinical Health (HITECH) Programs
  • Lions Club
  • Toastmasters
  • Project Management Institute
  • Affiliate, National Healthcareer Association (NHA)
  • National Association of Healthcare Access Management (NAHAM)
  • National Association of Social Workers
  • Affiliate, Healthcare Administrative Technology Association (HATA)

Certifications

  • CompTIA Security+
  • Holds current furnishing license
  • Pediatric Nursing Certification Board (PNCB)
  • American Health Information Management Association (AHIMA) Certifications
  • Pediatric Education for Prehospital Professionals (PEPP)
  • Cisco Certified Network Associate (CCNA)
  • Nitrous Oxide Administration Certification
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified

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