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Skills

  • Student mental health support strategies
  • Organization
  • Operational improvement
  • Project organization
  • Process improvement
  • Instructional design technologies
  • Student engagement strategies
  • Cross-departmental collaboration
  • Supervision
  • MS Office

Work Experiences

  • Achieved a 69% increase in student GPA.
  • Administered over 8 in scholarship funds.
  • Formed partnerships with parents, businesses, and organizations to raise awareness, increase support, and share resources.
  • Obtained grants and other funding sources for educational programs and projects, as well as drafted proposals and agreements to ensure proper allocation.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Adopted faculty-wide by 2017.
  • Achieved Outstanding Service Award for enrollment growth.
  • Planned and implemented staff development and in-service training programs to improve knowledge and skills.
  • Achieved enrollment growth in 2020.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Achieved high satisfaction rates.
  • Education Services Specialist with extensive experience in complex educational program design, delivery, and evaluation.
  • Advised and mentored students.
  • Committed to improving student outcomes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Maintains sufficient staffing and resources to meet 18 months program objectives while staying within budget.
  • Education Services Specialist is a multi-talented Education Services Specialist who is consistently rewarded for planning and operational improvements.
  • Conducted a strategic needs analysis.

Accomplishments

  • Implemented workshops and seminars to train staff on compliance with local and federal educational policies, focusing on vendor management.
  • Optimized a high-volume student admissions process, reducing response times by 78% through effective time management practices.
  • Conducted a thorough needs analysis which improved underperforming academic departments, resulting in an 33% increase in student proficiency across key subjects.
  • Delivered career coaching services to 3 students, resulting in improved resume quality and a 19% increase in interview invites.
  • Documented and resolved initiative which led to method.
  • Led the instructional design of a new undergraduate program, resulting in the accreditation by process in 2016.
  • Designed and executed stress management strategies and workshops, leading to 73% of students reporting lower anxiety levels in academic settings.
  • Managed student records using SAP to track progress and outcomes, ensuring compliance with institutional policies and data security standards.
  • Developed mental health support strategies for students, leading to a 53% improvement in student well-being and retention.
  • Collaborated with counselors and faculty to address student academic issues, providing individualized solutions that improved retention by 15% %.

Affiliations

  • University Professional and Continuing Education Association (UPCEA)
  • International Council of Nurses
  • Association for Supervision and Curriculum Development (ASCD)
  • Association for Talent Development (ATD)
  • American College Personnel Association (ACPA)
  • Learning Disabilities Association of America (LDA)
  • National Council for Accreditation of Teacher Education (NCATE)
  • American Society of Safety Professionals
  • National Academic Advising Association (NACADA)
  • International Society for Technology in Education (ISTE)

Certifications

  • Project Management Professional (PMP)
  • Advanced Qualification in Adult Education Practices, Brightline
  • Certified Academic Program Evaluator, Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certificate in Grant Writing and Funding Acquisition, Beacon Labs
  • Google Educator Certification Level 1 & 2
  • Certified Public Accountant (CPA)
  • Project Management for Educators Certification (PME), Ironclad Systems
  • ServSafe
  • Certified University Policies Analyst, Beacon Labs

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