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Skills

  • MS Office
  • Business operations
  • Budgets
  • Market research and analysis
  • Team building
  • Agile methodology
  • Organization
  • Time management and prioritization
  • Performance Metrics Development
  • Relationship development

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Analyzed vast sets of financial data using ServiceNow, ensuring 21% accuracy in budget forecasting for category.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 58% cost avoidance.
  • Answered 14 calls per one year to help customers with their questions and concerns.
  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.
  • Achieved the successful award of President's Club in 2022.
  • Restructured procedures in order to create and execute projects in collaboration with Management Program Analyst.
  • Achieved a 43% improvement in overall compatibility.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Well-versed in working with employees and leaders to resolve control and procedural issues that are causing business operations to suffer.
  • Analytically minded professional.
  • Management Program Analyst with 18 years of successful workflow optimization and vendor management experience.
  • Aligned departmental goals with strategic roadmaps.
  • Adept in utilizing advanced data analytics and interpretation to create financial models, leading to consistent achievement of financial targets and contract procurement.
  • Accomplished Management Program Analyst known for optimizing financial models and resource allocation strategies, resulting in annual contract savings of $3 and streamlined operations.
  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.
  • Addressing problems, investigating root causes, and implementing successful resolutions are all done in a well-coordinated manner.

Accomplishments

  • Led a cross-functional team project that reduced turnaround time from 16 days to metric days, increasing project deliverables on time by 82%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined cross-functional team collaboration efforts on framework, which resulted in a 63% improvement in communication across 12 departments.
  • Established vendor performance analytics, improving accountability and reducing operational bottlenecks by 32%.
  • Integrated metric from different departments into a unified dashboard, improving decision-making and data consistency by 84%.
  • Facilitated the successful planning and execution of a company-wide data integration project, reducing data siloes and inconsistencies by 27%.
  • Presented actionable insights to senior leadership from data analysis on framework, leading to a 56% increase in budget optimization.
  • Improved company-wide transparency on project statuses by implementing a live-updated digital dashboard, reducing time-to-report by 42%.
  • Assessed team performance metrics and made recommendations, resulting in a 64% improvement in efficiency across multiple departments.
  • Collaborated with team of 5 in the development of procedure.

Affiliations

  • American Medical Informatics Association
  • Association of Government Accountants (AGA)
  • International Association of Administrative Professionals
  • International City/County Management Association (ICMA)
  • Association for Public Policy Analysis and Management (APPAM)
  • Association for Federal Enterprise Risk Management (AFERM)
  • National Association of Social Workers
  • Society for Human Resource Management (SHRM)
  • Government Technology & Services Coalition (GTSC)
  • Federal Financial Management Conference (FFMC)

Certifications

  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • First Aid/CPR Certified
  • CompTIA Network+
  • Certified Government Financial Manager (CGFM) - metric
  • Certified Treasury Professional (CTP) - Association for Financial Professionals
  • Lean Six Sigma Green Belt Certification
  • Risk Management Framework (RMF) Certification - category
  • Cisco Certified Network Associate (CCNA)

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