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Skills

  • System updates
  • Category equipment
  • Appointment scheduling
  • Payment processing
  • Data collection and management
  • Audiometer reading
  • Patient-focused care
  • Staff Coaching
  • Positive behavior modeling
  • Feeding assistance

Work Experiences

  • Designed and maintained computerized record management systems for storing, processing, and generating data and reports.
  • Had to diagnose patients in a short amount of time.
  • Answered 5 calls per two years to help customers with their questions and concerns.
  • Written assignments and examinations were used to assess students' abilities.
  • Transported HubSpot to three years customer locations.
  • Ensured treatment efficacy by keeping track of treatment regimens.
  • Provided in-home care to children and adults with disabilities.
  • Push-in and pull-out ESE support instruction were facilitated by me.
  • Went over the doctors' daily care slips.
  • Educated patients and their families on proper discharge procedures.

Summaries

  • ITIL certified
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Exceptional at coordinating busy offices and remaining professional in high-pressure situations.
  • With 8 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.
  • Patient Liaison with 2 years of successful stakeholder engagement and project management experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Surgical procedures, restocking supplies, and updating electronic health records are all things that she can help with.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Proficient in the use of ServiceNow to manage patient information and schedule appointments.
  • Looking for a position as a leader in an integrated delivery system.

Accomplishments

  • Patient Education: Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
  • Living Assistance: Served meals, assisted with feeding ambulating and turning and positioning in bed.
  • Observed
  • Spearheaded 18 classes per year.
  • Instructed
  • Documented
  • Rehabilitated
  • Administered
  • Documentation: Documented patient information obtained from intake interviews.
  • Educated

Affiliations

  • Collaborative for Healthcare Quality & Safety
  • Healthcare Financial Management Association (HFMA)
  • Health Communication Research Association (HCRA)
  • Toastmasters
  • Patient Experience Institute (PXI)
  • American Case Management Association (ACMA)
  • Patient-Centered Outcomes Research Institute (PCORI)
  • American Hospital Association (AHA)
  • Project Management Institute
  • Society of Human Resource Management

Certifications

  • Advanced Interpreter Certification for Healthcare Settings - Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • BLS
  • Certified Health Coach Summit Group
  • CompTIA Network+
  • First Aid/CPR Certified
  • Home Health Aid Certified (HHA)
  • Certified Oncology Nurse

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