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Skills

  • HIPAA compliance
  • X-Ray Development
  • Appointment scheduling
  • Clinical judgment
  • Payment processing
  • Procedure coding understanding
  • Intravenous therapy
  • Qualified in patient transport
  • System updates
  • Data collection and management

Work Experiences

  • Provided reproductive health and wellness counseling and education to patients.
  • Special incidents, events, and complaints were investigated, provided, and submitted to the Quality Department.
  • Looked into and reported problems with patient care or conditions that could jeopardize a patient's well-being.
  • Written assignments and examinations were used to assess students' abilities.
  • Oversaw and managed 11 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Provided in-home care to children and adults with disabilities.
  • Recruited, hired, trained, and coached 16 new employees per year on average.
  • Ensured treatment efficacy by keeping track of treatment regimens.
  • Implemented new floor assignments based on the evaluation of staffing requirements.
  • Push-in and pull-out ESE support instruction were facilitated by me.

Summaries

  • Long-term goals are important to me, and I'm committed to achieving them.
  • Registered Nurse with 11 years of experience in critical care.
  • Surgical procedures, restocking supplies, and updating electronic health records are all things that she can help with.
  • ITIL certified
  • Expert in all aspects of patient care and adept at delegating tasks based on the needs of patients and the abilities of the staff.
  • While assisting doctors, she is skilled at quickly setting up rooms and closely monitoring vitals.
  • Proficient in the use of ServiceNow to manage patient information and schedule appointments.
  • Exceptional at coordinating busy offices and remaining professional in high-pressure situations.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Well-versed in all aspects of patient care, with a track record of success in responding quickly to emergency situations.

Accomplishments

  • Documented
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Diagnosed
  • Administered
  • Awarded “President's Club.”
  • Helped
  • Documentation: Documented patient information obtained from intake interviews.
  • Clarified
  • Observed
  • Instructed

Affiliations

  • Illinois Healthcare Consortium
  • Jaycees
  • Rotary International
  • Lions Club
  • Academy of Communication in Healthcare
  • Institute for Healthcare Improvement (IHI)
  • National Association of Healthcare Access Management (NAHAM)
  • Association for Patient Experience (AfPE)
  • Patient Advocacy Certification Board (PACB)
  • Patient-Centered Outcomes Research Institute (PCORI)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Advanced Interpreter Certification for Healthcare Settings - Meridian
  • Nitrous Oxide Administration Certification
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Current American Academy of Nurse Practitioners (AANP)
  • Advanced Communication Skills for Healthcare Professionals - Northwind
  • SHRM Certified Professional (SHRM-CP)
  • Basic Life Support (BLS) Certification – American Heart Association (AHA)

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