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Skills

  • Ear, nose and throat care
  • Self Aid Buddy Care (SABC)
  • Student support
  • Supporting patients
  • Service and supply support
  • Emotional health care
  • Onsite customer support
  • Nursing staff support
  • Technical support knowledge
  • Discharge planning coordination

Work Experiences

  • Achieved instant productivity improvements.
  • Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs.
  • Achieved a 76% improvement in overall patient satisfaction.
  • Directed patients to the restroom, improved, and streamlined to assist with bladder and bowel relief.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Prepared meals and assisted patients with eating tasks to promote healthy nutrition.
  • Remained alert to client problems or health issues and responded competently.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Accompanied clients to medical appointments.

Summaries

  • Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Friendly and personable, with a keen eye for detail.
  • Weekends and evenings are available 7 hours per week.
  • Offering 10 years of experience in the system of industry.
  • Clear understanding of stakeholder engagement and risk assessment as well as client relations training.
  • Team player with excellent clinical and interpersonal abilities.
  • Ensured that the stock room was well-stocked.
  • Caring healthcare aide with over 7 years of experience providing in-home care to patients.
  • Quality assurance and stakeholder engagement expertise

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved method which led to initiative.
  • Developed a care-without-restraints program for elderly patients, increasing patient autonomy and lowering critical incidents by 67%.
  • Provided comprehensive in-home care for process patients, greatly improving overall health outcomes as compared to national averages.
  • Achieved a 78% improvement in patient health outcomes by closely coordinating care plans with pharmacists, dieticians, and specialists.
  • Reduced incidence of patient agitation by 36% through the successful use of interpersonal conflict resolution and de-escalation tactics.
  • Contributed to a 67% increase in patient satisfaction scores through personalized and respectful home care service.
  • Selected and implemented patient care software that improved documentation accuracy by 69% and reduced audit findings.
  • Used advanced communication techniques to enhance patient cooperation, with 58% of patients exhibiting lower agitation during care routines.
  • Effectively managed the care of patients with mobility restrictions by implementing personalized exercise routines, leading to a 29% reduction in physical assistive device usage.

Affiliations

  • Patient Care Ombudsman - Columbus 2022
  • International Association of Administrative Professionals
  • American Association for Long-Term Care Nursing (AALTCN)
  • Rotary International
  • Society of Human Resource Management
  • Caregiver Action Network - Professional Member
  • American Cancer Society Volunteer Caregiver
  • Participant in State-Specific Caregiver Support Groups
  • Gerontological Society of America (GSA)
  • American Association of Nurse Assessment Coordination (AANAC)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Therapeutic Crisis Intervention (TCI) Certification - 2021
  • Certified Mental Health Technician (CMHT)
  • Certified Nursing Assistant (CNA) - Georgia
  • CompTIA Network+
  • HIPAA Compliance Training - 2015
  • Suicide Prevention Training Certification (SPT) - Ohio 2016
  • Certified Child and Youth Care Practitioner (CCYCP) - 2024
  • Cisco Certified Internetwork Expert (CCIE)
  • CPR/AED for Professional Rescuers - American Heart Association 2015

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