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Skills

  • Financial risk assessment
  • Resource optimization
  • National audit coordination
  • Cross-functional collaboration
  • Data validation and integrity
  • Community and Public Service experience
  • Organization
  • Mentorship and Coaching
  • Data-driven decision making
  • First Aid/CPR

Work Experiences

  • Assessed the sustainability of ServiceNow.
  • Oversaw the delivery of method project by initiative team, which resulted in method.
  • Assisted in the development and implementation of effective policies, accurate budgets, and daily procedures.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Instructed employees on how to conduct evaluations, follow procedures, and write reports.
  • Communicated with stakeholders in order to obtain additional paperwork that was required.
  • Collaborated with procedure customers to determine their needs and deliver program service.
  • Data collection and entry processes were developed and managed by me.
  • Looked for industry trends on social media and through online sources.
  • Championed a new evaluation toolkit that was used across Community and Public Service, contributing to enhanced analysis and a 43% improvement in client satisfaction.

Summaries

  • Senior Evaluator with 12 years of successful budget management and cross-functional collaboration experience.
  • Highly skilled in customer service, project assistance, and request management, with extensive experience in the category industry.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Adaptable professional specializing in risk assessment and mitigation strategies, saving organizations $15 in potential losses through careful evaluation of project risks.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Analyzed program KPIs.
  • Strengths in risk assessment and client relations backed up by Community and Public Service training.
  • Achieved 39% enhanced outcomes in initiative.
  • Achieved stakeholder satisfaction rates exceeding 64%.
  • Results-oriented and conscientious, with excellent communication and organizational skills.

Accomplishments

  • Documented and resolved program which led to category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated stakeholder consultations to refine program evaluation criteria, resulting in improvements to review accuracy by 56%.
  • Developed and presented executive-level reports that guided leadership decisions, resulting in a strategic pivot and increased effectiveness of standard.
  • Led comprehensive reviews of Community and Public Service programs, contributing to policy revisions that enhanced service delivery by 19%.
  • Collaborated with team of 18 in the development of process.
  • Conducted quantitative analyses on multi-year data, identifying trends that informed a 45% boost in program efficiency.
  • Led the evaluation of a national Community and Public Service initiative, reducing inefficiencies by 50% and optimizing resource allocation.
  • Established guidelines for post-implementation evaluations in Community and Public Service, decreasing average project completion time by 60%.
  • Designed and implemented data-driven evaluation frameworks, which led to over 66% improvement in program performance metrics.

Affiliations

  • Board Member, Local Chapter of process Association
  • Society for Benefit-Cost Analysis (SBCA)
  • Freemason
  • National Network for Environmental Management Studies (NNEMS)
  • Jaycees
  • Society of Women Engineers
  • National Association of Program Evaluators and Analysts (NAREA)
  • Association for Public Policy Analysis & Management (APPAM)
  • Lions Club
  • Society of Human Resource Management

Certifications

  • Performance Improvement Specialist Certification (American Society for Quality - ASQ)
  • ISO 9001 Lead Auditor Certification
  • Professional in Talent Development (CPTD)
  • Apple Certified Associate (ACA)
  • ServSafe
  • Certificate in Lean Six Sigma - Black Belt
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Data Analysis Expert (CDAE)
  • Certified International Project Evaluator (CIPE)

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