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Skills

  • Data-driven HR decision making
  • Process improvement
  • Risk management
  • Budget forecasting for personnel expenditures
  • Benefits administration
  • Resource planning
  • Background check and screening processes
  • Continuous employee improvement plans
  • Project organization
  • Business operations

Work Experiences

  • Backed a well-thought-out compensation philosophy that complemented the organization's strategic plan, initiatives, and business objectives.
  • Developed and implemented an employee benefit education plan, as well as provided answers to benefit-related questions to assist employees in making decisions.
  • Achieved an accuracy rate of 54%.
  • Shared responsibility for updating, troubleshooting, and maintaining the HRIS software system with Personnel Administrative Specialist.
  • Revised my affirmative action plan to meet federal requirements.
  • Internal training for supervisors and other employees was designed and implemented by me.
  • Achieved results within 4 months.
  • Aligned onboarding with new company standards.
  • Aligned HR priorities with company business objectives.
  • Audited and corrected personnel records during the internal compliance review, contributing to a successful audit with zero major findings.

Summaries

  • Personnel Administrative Specialist with 11 years of progressive responsibility in supervisory, administrative, and managerial positions.
  • Clear understanding of quality assurance and client relations as well as quality assurance training.
  • Contributed to a 51% improvement in audit readiness.
  • Proficiency in project management and process improvement.
  • With a strong understanding of the principles, practices, and terminology of personnel administration, coordinates and performs human resources functions.
  • Achieved a 17% improvement in employee tenure.
  • Contributed to the company's diversity and inclusion goals by driving a 28% improvement in minority recruitment and retention through the implementation of D&I initiatives.
  • Corrected 11 discrepancies.
  • Contributed to diversity and inclusion goals.
  • Coordinated training sessions for 7+ employees.

Accomplishments

  • Collaborated with cross-functional teams to deliver targeted training programs, improving employee skill development by 84%.
  • Implemented a mentorship and employee retention program that reduced turnover by 47% over 11 months.
  • Resolved product issue through consumer testing.
  • Designed a retention plan focusing on career development, resulting in a 57% increase in internal promotions within initiative.
  • Led a team of HR representatives to overhaul the hiring process, reducing time-to-hire by 5 days and improving candidate experience.
  • Advised senior management on workforce development strategies that reduced skill gaps by 36%, leading to more efficient team performance.
  • Redesigned employee benefits communication, increasing enrollment in voluntary programs by 45%.
  • Documented and resolved initiative which led to process.
  • Developed performance reporting tools that increased transparency in employee evaluations, enhancing feedback participation by 81%.
  • Spearheaded company-wide diversity and inclusion training, resulting in a 29% improvement in workplace culture survey scores.

Affiliations

  • Certification in Human Resource Information Systems (method) through Vantage - 2023.
  • Lions Club
  • American Medical Informatics Association
  • Certified Compensation Professional (CCP) - Earned certification in 2022, affiliated with WorldatWork.
  • Jaycees
  • International Association of Administrative Professionals (IAAP) – Active member, focusing on personal development and office management innovations.
  • Associate Member of the International Public Management Association for Human Resources (IPMA-HR) since 2018.
  • Affiliate of the Public/Private Partnership HR Network – Active participant focusing on cross-sector HR challenges.
  • National Association of Personnel Services (NAPS) - Member, participating in professional development events and seminars.
  • Society for Industrial and Organizational Psychology (SIOP) - Member since 2021, focused on people analytics and workplace optimization.

Certifications

  • Global Mobility Specialist (GMS) Certification – Phoenix
  • Certified Workforce Development Specialist (CWDS)
  • Professional in Human Resources (PHR) - 2015
  • CompTIA Security+
  • Certificate in Leadership and Team Dynamics – Meridian
  • Certified in Leave and Disability Management (CLDM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certificate in Employee Relations Law – Boston

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